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000-602 pdf
  • Exam Code: 000-602
  • Exam Name: IBM System z Technical Support V4
  • Updated: Nov 07, 2026
  • Q & A: 67 Questions and Answers
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  • Exam Code: 000-602
  • Exam Name: IBM System z Technical Support V4
  • Updated: Nov 07, 2026
  • Q & A: 67 Questions and Answers
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000-602 Testing Engine
  • Exam Code: 000-602
  • Exam Name: IBM System z Technical Support V4
  • Updated: Nov 07, 2026
  • Q & A: 67 Questions and Answers
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IBM 000-602 Exam Syllabus Topics:

SectionObjectives
Storage and I/O Infrastructure- Enterprise Storage
  • 1. FICON and connectivity technologies
  • 2. Disk and tape subsystem concepts
  • 3. Data availability and backup strategies
Performance and Capacity Planning- Optimization
  • 1. Performance monitoring concepts
  • 2. Capacity planning fundamentals
  • 3. Workload management and scalability
IBM System z Architecture- Platform Fundamentals
  • 1. Processor technologies and system design
  • 2. IBM System z architecture and components
  • 3. Virtualization concepts and logical partitions
Availability, Security, and Reliability- Business Continuity
  • 1. Reliability and serviceability capabilities
  • 2. High availability and disaster recovery
  • 3. System security features
Technical Support and Solution Positioning- Customer Technical Engagement
  • 1. Recommending appropriate System z solutions
  • 2. Using IBM technical resources and tools
  • 3. Identifying customer technical requirements
Operating Systems and Workloads- Supported Environments
  • 1. Application consolidation scenarios
  • 2. z/OS, z/VM, z/VSE, and Linux on System z
  • 3. Enterprise workload characteristics

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