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The benefit in Obtaining the 220-1002 Exam Certification
- There are many companies and organizations have made CompTIA certifications compulsory for certain positions and several job advertisements list the certification as primary requirements. Certified professionals earn more than non-certified IT professionals in the same job roles.
- Many colleges and universities are giving college credit for students who get CompTIA certifications.
- There are many Companies like Microsoft, Cisco, Novell, HP etc. in their own certification tracks are require a CompTIA certification like A+.
- The big advantage of CompTIA certifications is especially for those candidates who are new to the IT field and they want to increase their own personal confidence. After getting a certification they gain proof that will give them more credibility and determination to advance their career.
Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide
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CompTIA 220-1002: Target Audience
The applicants for the CompTIA 220-1002 exam are the professionals looking to demonstrate their baseline security skills in the IT field. They have the ability to configure device OS, including Linux, Windows, Chrome OS, Mac, iOS, and Android. These specialists also have the knowledge and hands-on skills required to administer client-based and Cloud-based software (SaaS). They also know how to troubleshoot core services while using best practices for change management, scripting, and documentation.
Software Troubleshooting
What should you look for when troubleshooting computer software? That question and much more will be addressed by this section. This is also the same domain that covers the troubleshooting of PC issues, IT best practices for removing malware, troubleshooting application issues, and mobile OS, and troubleshooting application security issues.
CompTIA 220-1002 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security | 24% | - Detect, remove, and prevent malware - Implement SOHO network security - Data destruction and disposal - Summarize security best practices - Secure mobile devices - Configure authentication and access control |
| Topic 2: Operating Systems | 27% | - Manage storage, file systems, and drivers - Install and configure Windows OS - Set up and support client applications - Use Windows tools and command-line utilities - Compare and contrast OS types and purposes - Configure macOS, Linux, iOS, and Android |
| Topic 3: Software Troubleshooting | 26% | - Diagnose application problems - Troubleshoot mobile OS and apps - Troubleshoot Windows OS issues - Resolve security-related software issues - Use troubleshooting methodologies |
| Topic 4: Operational Procedures | 23% | - Basic scripting and remote access - Safety procedures and environmental controls - Change management and documentation - Professionalism and communication - Disaster recovery and backup - Licensing, privacy, and policy compliance |







