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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. A customer wants to hear a secondary dial-tone when making outgoing calls.
Where is this function enabled?

A) ARS table
B) Short Code
C) User Telephony
D) System Telephony

2. When creating a Short Code that is to connect to a Start Point on the modules in Voicemail Pro, which short code feature can be used?

A) Start Point Node
B) Voicemail Call Flow
C) Voicemail On
D) Voicemail Collect

3. Which Avaya IP Office™ application will allow a system administrator to see historical events and alarms on a trunk in the Avaya IP Office™?

A) Manager Application
B) System Monitor
C) Voicemail Pro Client
D) System Status Application

4. Six employees in a company have hot-desking enabled, and their calls will be redirected to their voicemail boxes when they log off. The employees want to access their voicemail boxes while they are out of the office.
What is the best way to set up Direct Inward Dialing/Direct Inward Dial (DDI/DID) to achieve this?

A) Assign DDI/DID to the short code feature "Voicemail Collect"
B) Assign DDI/DID numbers to their extensions
C) Set DDI/DID to their Login code
D) Assign DDI/DID to a voicemail module "Recording"

5. Session Border Control is an essential component for QoS, security, and routing for a customer using which two protocols? (Choose two.)

A) H.323
B) SIP
C) MPLS
D) PSTN
E) ISDN

Solutions: