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Appian Certified Analyst Sample Questions:

1. You need to draft user stories.
What are the three most important requirements to collect?

A) Process Workflow steps
B) Branding
C) Report Filters
D) Security
E) User Experience

2. As an Appian Analyst, which two activities are you responsible for during the "Initiate" phase of a project?

A) Build the deployment pipeline
B) Define personas
C) Conduct sprint reviews
D) Plan a requirement gathering approach

3. A partially created user story for an approval task has been added to the Product Backlog and you have been asked to review it.
So far, the user story includes acceptance criteria stating:
"Verify that the user can select approve or deny."
"Verify that the user can enter an approval comment."
What are two examples of additional content that need to be added to the user story before it can be considered complete?

A) Condition upon selecting either "deny" or "approve"
B) Truth table
C) UI mockup
D) User story description

4. Within the "initiate" phase, who is expected to lead and facilitate requirements gathering discussions?

A) Testers
B) Appian Analyst
C) Scrum Master
D) Product Owner

5. The order management team receives orders via different channels, including email. Emails are accompanied by attachments containing the details of the order information. The team reviews the emails and attachments for clarity. Then, they extract the order specifics to create a customer record in their Customer Relationship Management (CRM) platform and an order in their Order Management System (OMS).
What is the most effective form of automation to help increase fulfillment efficiency in this process?

A) Review the emails and attachments using trained artificial intelligence to extract order data information
B) Prompt the order management team members with a task to create an order in the CRM platform
C) Provide a task after the order email was received asking the team to check the order status and select the next step option
D) Have an auto-reply "Thank You" email sent back thanking the customer for sending in their order request

Solutions: