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Appian ACA-100 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Requirements Gathering | 20% | - Describe techniques for eliciting requirements (interviews, workshops, observation) - Identify key stakeholders and their roles in the requirements process - Identify and manage requirement dependencies and constraints - Translate business needs into Appian-specific requirements - Document and validate business requirements |
| Business Process Modeling | 20% | - Identify automation opportunities from a given process - Explain the most common gateway types in the Appian Process Modeler - Illustrate the best method to clearly define user roles when creating a process model diagram - Specify which nodes would or would not be used in a given scenario - Describe the benefits of creating a future state process model with SMEs - Identify common Business Process Model Notation (BPMN) elements - Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems) |
| Appian Software Development Lifecycle (SDLC) | 22% | - Identify use cases for various environments - Evaluate the test scenario before user acceptance testing (UAT) - Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize) - Explain the different agile scrum ceremonies - Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR) - Differentiate between various stages of the Appian SDLC - Recognize the roles and associated responsibilities of team members |
| Introduction to the Appian Platform | 24% | - Recognize different Appian user experiences - Design the user experience (in collaboration with the development team) - Recognize role-based application security - Identify commonly used Appian resources (Appian Community, playbook, help documentation) - Identify the purpose of each Appian object - Describe common Appian use cases (platform capabilities) - Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs) - Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database |
| User Story Creation | 14% | - Illustrate the standard user story format - Explain the different components of a story (e.g., description, acceptance criteria, dependency) - Identify the story status (e.g., Draft, Defined, Done) - Categorize user stories and collect appropriate requirements based on categorization - Work with the Product Owner in managing product backlog |
Appian Certified Analyst Sample Questions:
1. You need to draft user stories.
What are the three most important requirements to collect?
A) Process Workflow steps
B) Branding
C) Report Filters
D) Security
E) User Experience
2. As an Appian Analyst, which two activities are you responsible for during the "Initiate" phase of a project?
A) Build the deployment pipeline
B) Define personas
C) Conduct sprint reviews
D) Plan a requirement gathering approach
3. A partially created user story for an approval task has been added to the Product Backlog and you have been asked to review it.
So far, the user story includes acceptance criteria stating:
"Verify that the user can select approve or deny."
"Verify that the user can enter an approval comment."
What are two examples of additional content that need to be added to the user story before it can be considered complete?
A) Condition upon selecting either "deny" or "approve"
B) Truth table
C) UI mockup
D) User story description
4. Within the "initiate" phase, who is expected to lead and facilitate requirements gathering discussions?
A) Testers
B) Appian Analyst
C) Scrum Master
D) Product Owner
5. The order management team receives orders via different channels, including email. Emails are accompanied by attachments containing the details of the order information. The team reviews the emails and attachments for clarity. Then, they extract the order specifics to create a customer record in their Customer Relationship Management (CRM) platform and an order in their Order Management System (OMS).
What is the most effective form of automation to help increase fulfillment efficiency in this process?
A) Review the emails and attachments using trained artificial intelligence to extract order data information
B) Prompt the order management team members with a task to create an order in the CRM platform
C) Provide a task after the order email was received asking the team to check the order status and select the next step option
D) Have an auto-reply "Thank You" email sent back thanking the customer for sending in their order request
Solutions:
| Question # 1 Answer: A,D,E | Question # 2 Answer: B,D | Question # 3 Answer: A,D | Question # 4 Answer: B | Question # 5 Answer: A |
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