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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

Question 1

An energy company is implementing the CPQ module of Energy and Utilities Cloud. The consultant set up the Advanced Rule on the Order with the Entity Filter type "Qualification." The filter selects the accounts with the condition CreatedDate < 365 days.
Which scenario should be executed during the testing phase?

A. Test the product eligibility: The product will not be not available for accounts older that 365 days
B. Test the account creation: Accounts older than 365 days will not be qualified for creation.
C. Test the order creation: Order can't be created for the account older than 365 days.
D. Test the account creation: Accounts younger than 365 days won't be qualified for creation.

Question 2

An energy company is implementing Energy and Utilities Cloud for its service center agents.
Which two of the following business processes should be part of their test scenarios?
Choose 2 answers

A. Create a multi-site quote.
B. Set up a payment arrangement.
C. Manage changes to contract clauses.
D. Manage a customer moving out.

Question 3

Two people own one home. They have different preferences for receiving notifications. One wants texts and emails, while the other prefers emails only. h How and where can the energy company hold this information?

A. Create a custom object associated with the Account with notification preferences.
B. Use the existing notification preference fields in the Party object.
C. Extend the Service Account object with new fields for notification preferences.
D. Extend the Account, Contact, and Relationship objects with new fields for notification preferences.

Question 4

An administrator for an energy company recently built a new FlexCard that shows whether a customer is enrolled in autopay.
How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?

A. Create a VisualForce Page wrapper for the FlexCard and add it onte the page.
B. Edit the Lightning Record or App Builder and place the FlexCard LIC onto the page.
C. Open the object's page layout and add the FlexCard LWC ante the layout.
D. Create a Lightning Web Component wrapper for the FlexCard and add it onto the page.

Question 5

An energy customer has purchased a new home and needs to transfer their service.
Which object needs a new record created to track service at the new location?

A. An account record with record type Service
B. An account record with record type Consumer
C. An account record with record type Service Aggregator
D. An account record with record type Billing

Solutions: