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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Third-party Management | 20% | - Manage third-party registry - Implement third-party lifecycle management - Track third-party relationships and tiers - Configure SLA requirements |
| Topic 2: Remediation and Monitoring | 15% | - Implement due diligence processes - Create and track remediation tasks - Generate risk dashboards and reports - Configure monitoring workflows |
| Topic 3: Application Configuration | 25% | - Configure third-party types and categories - Configure TPRM foundational elements - Configure questionnaire templates - Configure risk assessment templates |
| Topic 4: Risk Assessment and Scoring | 20% | - Implement inherent and residual risk scoring - Configure risk calculation models - Automate risk scoring workflows - Define risk thresholds and matrices |
| Topic 5: Questionnaire Management | 20% | - Assign questionnaires to third parties - Build questionnaires using sections and questions - Configure questionnaire workflows - Create and manage questionnaires |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
1. What is the primary role of the ServiceNow GRC (Governance, Risk, and Compliance) module in the context of Third-party Risk Management?
Response:
A) To track employee performance metrics
B) To manage IT service requests
C) To provide a centralized platform for managing compliance, risks, and policies related to third-party vendors
D) To oversee financial transactions of the organization
2. Effective Third-party Contacts Configuration ensures:
Response:
A) Efficient risk communication
B) Lowered overall risk scores
C) Increased third-party performance
D) Enhanced contractual compliance
3. In Third-party Risk Issue Configuration, what is crucial for effectively tracking and resolving issues?
Response:
A) Assigning a unique color code to each issue type
B) Developing a clear categorization and prioritization system for issues
C) Limiting issue reporting to senior management only
D) Using only automated systems for issue detection
4. Which component is crucial for Third-party Risk Assessment Generation to adapt over time?
Response:
A) Exclusive use of third-party self-reported data without verification.
B) A static approach that remains consistent for simplicity.
C) Incorporation of feedback mechanisms for continuous improvement.
D) Periodic manual reviews without automated processes.
5. What is the impact of failing to conduct thorough technical assessments in Third-party Risk Management?
Response:
A) Enhanced third-party relationships
B) Improved financial performance
C) Higher risk of security breaches and compliance violations
D) Increased operational efficiency
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: C |







