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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Third-party Management | 20% | - Manage third-party registry - Implement third-party lifecycle management - Track third-party relationships and tiers - Configure SLA requirements |
| Topic 2: Remediation and Monitoring | 15% | - Implement due diligence processes - Create and track remediation tasks - Generate risk dashboards and reports - Configure monitoring workflows |
| Topic 3: Application Configuration | 25% | - Configure third-party types and categories - Configure TPRM foundational elements - Configure questionnaire templates - Configure risk assessment templates |
| Topic 4: Risk Assessment and Scoring | 20% | - Implement inherent and residual risk scoring - Configure risk calculation models - Automate risk scoring workflows - Define risk thresholds and matrices |
| Topic 5: Questionnaire Management | 20% | - Assign questionnaires to third parties - Build questionnaires using sections and questions - Configure questionnaire workflows - Create and manage questionnaires |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
What is the primary role of the ServiceNow GRC (Governance, Risk, and Compliance) module in the context of Third-party Risk Management?
Response:
- A. To track employee performance metrics
- B. To manage IT service requests
- C. To provide a centralized platform for managing compliance, risks, and policies related to third-party vendors
- D. To oversee financial transactions of the organization
Correct Answer: A 🗳️
Effective Third-party Contacts Configuration ensures:
Response:
- A. Efficient risk communication
- B. Lowered overall risk scores
- C. Increased third-party performance
- D. Enhanced contractual compliance
Correct Answer: A 🗳️
In Third-party Risk Issue Configuration, what is crucial for effectively tracking and resolving issues?
Response:
- A. Assigning a unique color code to each issue type
- B. Developing a clear categorization and prioritization system for issues
- C. Limiting issue reporting to senior management only
- D. Using only automated systems for issue detection
Correct Answer: A 🗳️
Which component is crucial for Third-party Risk Assessment Generation to adapt over time?
Response:
- A. Exclusive use of third-party self-reported data without verification.
- B. A static approach that remains consistent for simplicity.
- C. Incorporation of feedback mechanisms for continuous improvement.
- D. Periodic manual reviews without automated processes.
Correct Answer: C 🗳️
What is the impact of failing to conduct thorough technical assessments in Third-party Risk Management?
Response:
- A. Enhanced third-party relationships
- B. Improved financial performance
- C. Higher risk of security breaches and compliance violations
- D. Increased operational efficiency
Correct Answer: C 🗳️
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