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HP HP2-H08 Exam Syllabus Topics:

HP Servicing HP Desktops , Workstations , and Notebooks Sample Questions:

Question 1

What can you do with an HP MultiBay or Upgrade Bay?

A. Daisy chain up to two SCSI hard drives.
B. Install Bluetooth or wireless LAN devices.
C. Install an additional hard drive or optical drive.
D. Install additional RAM memory.

Question 2

You are trying to recover a password on an HP notebook PC with HP Startup Support Environment installed. Which key do you press to enter the HP SpareKey window?

A. F1
B. F7
C. F12
D. F4

Question 3

What should you do if you find missing keys on a customer's keyboard?

A. Explain that replacing the keys is not covered under warranty.
B. Order the missing keys.
C. Run the HP Insight Diagnostics tool.
D. Replace the keyboard under warranty.

Question 4

Which action should you suggest to a customer before you go onsite to replace an intermittently failing hard drive?

A. Print all relevant error logs.
B. Back up important data.
C. Create a user ID.
D. Provide the login password.

Question 5

What should you do first when a processor displays a temperature warning?

A. Install a new processor fan.
B. Check the environment.
C. Reseat the processor.
D. Replace the cache.

Solutions: