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HP HP5-B04D Exam Syllabus Topics:

HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

1. What is the name of the HP print cartridge return and recycle program?

A) HP Earth Care
B) HP Environmental Care Pack
C) HP Go Recycle
D) HP Planet Partner

2. What helps HP achieve best-in-class reliability?

A) using expensive premium and exotic materials
B) resellers giving HP feedback on how reliable their printers are
C) using the HP Total Test process
D) allowing millions of customers to test HP printers when they buy them

3. For which reason is the lack of portability a significant advantage for desktop PCs?

A) Low TCO
B) Flexibility
C) Security
D) High performance

4. Which HP OfficeJet Pro Series technology achieves print speeds of up to 70 pages per minute?

A) HP FutureSmart
B) HP WebJetadmin
C) HP PageWide Technology
D) HP Universal Print Driver

5. A customer tells you that they knocked over a glass of water onto their Notebook and need a replacement, as is not working anymore. Which feature should you turn into a benefit for the customer?

A) HP DuraFinish
B) spill resistant keyboard
C) HP DisplaySafe frame
D) business-rugged magnesium chassis

Solutions: