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IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. Which of the following software products is NOT a part of Smarter Commerce 'Buy' offerings?

A) Sterling Supply Chain Visibility
B) Sterling Order Management
C) ILOG Logistics Optimization
D) Sterling Transportation Management

2. Which of the following is NOT a benefit delivered in the context of the Case Management Solution of the 'Service' Offerings?

A) A case worker has all the information needed to improve case outcomes and optimize decisions
B) A case worker can skip the customer feedback and get directly to focus on the problem at-hand
C) Deliver case workers the solution in a fraction of time of other approaches
D) Integrated analytics help organizations understand the impact of case loads.

3. Which Smarter Commerce capability is focused on best determining location of facilities, assignment of stores, managing seasonality, and carbon foot printing?

A) Transportation optimization.
B) Replenishment optimization.
C) Merchandise allocation.
D) Network optimization.

4. Extended selling channels and brand experience include .

A) web store, mobile store, kiosks
B) call center and physical stores
C) segmentation, promotions, targeting
D) social integration, remote widgets, affiliates

5. Marketing focus is shifting from outward bound / mass media to:

A) cable television infomercials
B) product placement in movies and television shows
C) building a 1:1 interaction with the customer
D) up-sell potential via outbound calling centers and automated dialers

Solutions: