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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit organization has received 50 donations from a peer-to-peer fundraising event. When entering the donations, the organization wants to ensure that both the team organizer and the donor get equal attribution for each donation, so the organization can send them acknowledgements later. How should the donation attributions be entered in Nonprofit Cloud?

A) Create an Opportunity Contact Role for the donor and create a Gift Tribute for the team organizer.
B) Create a Gift Soft Credit for the team organizer and attribute the Gift Transaction to Donor.
C) Enter the donor donation total in the Donor Cover Amount on the Gift Transaction and create a Gift Transaction Designation for the event.

2. A nonprofit organization wants to enable staff to track detailed notes of conversations with clients. Some of the notes will be associated to multiple individuals. Which Nonprofit Cloud object should the consultant configure?

A) Interaction Summaries
B) Outreach Summaries
C) Action Plans

3. A nonprofit organization currently tracks one-time donations in Nonprofit Cloud. The organization wants to expand its fundraising to include recurring donations. Which additional Nonprofit Cloud objects should be used to establish recurring donations?

A) Opportunity and Gift Commitment Schedule
B) Gift Designation and Gift Commitment
C) Gift Commitment and Gift Commitment Schedule

4. Which Nonprofit Cloud feature can a consultant use to create rollups to display donor giving history?

A) Business Rules Engine
B) Donor Giving Summary and Data Processing Engine
C) Declarative Lookup Rollup Summaries

5. A nonprofit needs more insight into why some corporate sponsorships are closing and why others are lost.
They want to evaluate information including pipeline value, number of opportunities, Pardot score, win/lost percentage, stage value, and a table of opportunities. The system admin wants to deploy a solution quickly.
Which solution should a consultant recommend?

A) NPSP Advanced Mapping
B) Insights Platform Data Integrity
C) B2B Marketing Analytics
D) Salesforce Reports

Solutions: