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WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Leadership Theories | - Transformational vs transactional leadership - Trait approaches to leadership - Contingency theories - Behavioral approaches - Contemporary leadership perspectives |
| Topic 2: Group Behavior and Dynamics | - Group development stages - Team building and teamwork - Group structure and roles - Conflict and negotiation - Power and political behavior |
| Topic 3: Individual Behavior and Personality | - Personality traits and theories - Motivation theories (Maslow, Herzberg, Vroom) - Attitudes and job satisfaction - Perception and attribution - Individual decision-making |
| Topic 4: Organizational Structure and Culture | - Organizational structure types - Organizational communication - Organizational change and development - Organizational design principles - Organizational culture dimensions |
WGU Organizational Behavior (GTO1, C715) Sample Questions:
A team is struggling to resolve procedural issues that govern their performance. What should the team leader do to resolve the problem?
- A. Appoint an assistant team leader to track the struggles and report back
- B. Research the problem and impose a solution
- C. Rearrange roles within the team by adding members
- D. Ask questions and help team members talk through the problem
Correct Answer: D 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
An individual attributes personal achievement in business to being competitive, independent, and successful in spite of challenges. Which statement is true regarding environmental factors and how they influence this person's personality and behavior?
- A. The individual's full potential may be determined by how well the individual adjusts to the requirements of the environment.
- B. Personality and behavior are based solely on environmental factors.
- C. Environment is the single element in determining an individual's behavior.
- D. Studies demonstrate that environment influences behavior but has no influence on personality.
Correct Answer: A 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
What is a positive effect of a cohesive group?
- A. Promoting value flexibility
- B. Bringing heterogeneity to the process
- C. Improving group productivity
- D. Reducing group norm effect
Correct Answer: C 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
Which team type takes on many responsibilities of their former supervisors?
- A. Self-managed work team
- B. Virtual team
- C. Problem-solving team
- D. Cross-functional team
Correct Answer: A 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
What is a personal view of how one is supposed to act in a given group situation?
- A. Role conflict
- B. Role perception
- C. Role expectation
- D. Role identity
Correct Answer: B 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
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