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IBM P1000-013 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Analytics and Segmentation | - Customer Profiling and Identity Resolution - Segmentation and Audience Building |
| Topic 2: Data Ingestion and Management | - Data Sources and Integration Methods - Data Quality and Governance |
| Topic 3: Solution Architecture and Implementation | - IBM Customer Insights Architecture Components - Integration with IBM Cloud Pak for Data Ecosystem |
| Topic 4: Customer Insights Fundamentals | - Core Concepts of Customer Data Platforms (CDP) - Overview of IBM Customer Insights Solutions |
| Topic 5: Personalization and Activation | - Omnichannel Customer Engagement - Real-time Personalization Strategies |
| Topic 6: Security, Compliance, and Use Cases | - Data Privacy and Regulatory Compliance - Industry Use Cases and Business Scenarios |
