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P6040-014 pdf
  • Exam Code: P6040-014
  • Exam Name: IBM SurePOS 500 Models 5x5 Technical Mastery
  • Updated: Aug 22, 2026
  • Q & A: 65 Questions and Answers
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  • Exam Code: P6040-014
  • Exam Name: IBM SurePOS 500 Models 5x5 Technical Mastery
  • Updated: Aug 22, 2026
  • Q & A: 65 Questions and Answers
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P6040-014 Testing Engine
  • Exam Code: P6040-014
  • Exam Name: IBM SurePOS 500 Models 5x5 Technical Mastery
  • Updated: Aug 22, 2026
  • Q & A: 65 Questions and Answers
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IBM P6040-014 Exam Syllabus Topics:

SectionWeightObjectives
Installation and Configuration25%- Hardware installation
  • 1. Component replacement
    • 2. ESD safety procedures
      - Software setup
      • 1. Operating system support
        • 2. Remote management tools
          Maintenance and Support Resources20%- Service procedures
          • 1. Field replaceable units
            • 2. Preventive maintenance
              - IBM support tools
              • 1. Knowledgebase access
                • 2. Documentation and technical notes
                  Diagnostics and Troubleshooting35%- Component-level troubleshooting
                  • 1. Power and storage
                    • 2. Network and communication
                      • 3. Display and peripherals
                        - Startup and POST analysis
                        • 1. LED and beep codes
                          • 2. Diagnostic utilities
                            System Overview and Architecture20%- Features and design concepts
                            • 1. Environmental specifications
                              • 2. Tool-less serviceability
                                - Hardware specifications
                                • 1. Cooling and power design
                                  • 2. I/O ports and expansion
                                    • 3. Processor and memory

                                      IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

                                      1. Which three resources can be utilized for support assistance? (Choose three.)

                                      A) IBMLink
                                      B) IBM Retail Store Solutions Web site
                                      C) IBM POS Support Web site
                                      D) IBM AnswerLine
                                      E) IBM TechLine
                                      F) IBM POS QuickReference Guide


                                      2. After the IBM SurePOS 5x5 is powered down, which action should be taken if the fan is still running?

                                      A) ensure that the hard disk drive fan and the processor fan are plugged into the system board
                                      B) using a voltmeter; verify that the power supply output voltage is +12.0 V
                                      C) replace the power supply fan
                                      D) nothing; this is normal for the type of power supply used


                                      3. Which operating system is NOT supported on the IBM SurePOS 5x5?

                                      A) IBM 4690 Operating System
                                      B) IBM PC DOS 2000
                                      C) Microsoft Windows 2000
                                      D) Microsoft Windows Embedded for Point of Service
                                      E) Microsoft Windows XP Professional


                                      4. Remote Management Agent v2 works in conjunction with which other IBM software product?

                                      A) IBM WebSphere Adapter
                                      B) IBM Director
                                      C) IBM Systems Management Suite
                                      D) IBM Retail Environment for SUSE Linux


                                      5. To visually determine if the IBM SurePOS 565 has a PC card installed in the PC card slot, where should a technician look?

                                      A) the lower right side of the system with the touch screen facing the technician
                                      B) with the touch screen facing the technician, rotate it back as far as it can go and then inspect on the bottom of the system
                                      C) the lower left side of the system with the touch screen facing the technician
                                      D) with the touch screen facing the technician, rotate it down as far as it can go and then inspect on the top of thesystem


                                      Solutions:

                                      Question # 1
                                      Answer: A,B,E
                                      Question # 2
                                      Answer: D
                                      Question # 3
                                      Answer: A
                                      Question # 4
                                      Answer: B
                                      Question # 5
                                      Answer: C

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