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Scrum PAL-EBM Exam Syllabus Topics:

Scrum Professional Agile Leadership - Evidence Based Management (PAL-EBM) Sample Questions:

1. Your organization uses NPS (Net Promoter Score) measures to understand your customers' satisfaction levels. Your team had invested a lot of time and effort creating and delivering a release that included many new product features. After a few months, you see that the NPS score did not improve.
What other measures can help you to better understand this outcome?
(choose the best two answers)
Response:

A) Installed Version
B) Market Share
C) Feature Usage Index
D) Lead Time
E) Release Frequency

2. Your product's sales are falling behind competitors, but you don't know why. Which Key Value Areas would give you the best insight into what to do next?
(choose the best two answers)
Response:

A) Unrealized Value.
B) Current Value.
C) Ability to Innovate.
D) Time to Market.

3. The management board wants to know how to evaluate team effectiveness. Which of the following would help them understand how a team is performing?
Response:

A) All of the above.
B) How easily a team is able to meet the planned release dates.
C) How well a team is able to stay within the project budget.
D) Changes in customer satisfaction measure over time.

4. You cannot get your stakeholders to agree on which features might provide the most value. How should you resolve this disagreement?
Response:

A) All of the above.
B) Organize an activity where stakeholders can vote and "buy a feature".
C) Find someone who has higher authority than the stakeholders to make a decision.
D) Deliver a small part of a feature to customers and gather insights.

5. You want to improve your team's Ability to Innovate. Which of the following actions might help?
(choose the best answer)
Response:

A) All of the above.
B) None of the above.
C) Improve the cross-functional skills of your team.
D) Reduce the number of product variants.
E) Establish "No Meetings" days to help increase focus.

Solutions: