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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
| Topic 2: Discovery | 13% | - Gather user requirements and plan design strategy
|
| Topic 3: Testing | 11% | - Validate and test designs
|
| Topic 4: Design System Implementation | 20% | - Leverage SLDS and design standards
|
| Topic 5: Strategy and Governance | 17% | - Define UX strategy and governance
|
| Topic 6: Declarative Design | 27% | - Design using Salesforce declarative tools
|
Salesforce Certified Platform User Experience Designer Sample Questions:
A UX Designer wants to inform user stories based on user value and development effort. Which method should be used?
- A. Card Sorting
- B. Prioritization Matrix
- C. Customer Journey Map
Correct Answer: B 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
Which consideration should be made when conducting a Consequence Scanning workshop?
- A. Examine a product for potential inclusivity after it has been built
- B. Bring together a cross-functional group with varied experiences.
- C. Consider company OKRs when designing features of a product.
Correct Answer: B 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
A UX Designer wants to ensure new Salesforce users are given the appropriate onboarding experience. Which In-App Guidance customization is available to be used?
- A. Specify prompt scheduling
- B. Set prompt permissions
- C. Select prompt font
Correct Answer: A 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
The UX team at Cloud Kicks is examining the user interface of the company's customer-facing portal that runs on Experience Cloud. They want to determine the portal's compliance with recognized standard usability principles. How should this be accomplished?
- A. User Testing
- B. Intuitive Review
- C. Heuristic Evaluation
Correct Answer: C 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
Cloud Kicks has identified that its users are having difficulty figuring out where to look on a web page due to the number of design elements. What is one consideration that should be made to improve the visual hierarchy of the page?
- A. Proportion, keep all elements a similar size
- B. Scale, using relative size to signal importance
- C. Hierarchy, larger elements need to be up top
Correct Answer: B 🗳️
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