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Nokia SDM Certification - PS NSOP Sample Questions:

1. A risk event with a 100% probability of occurrence is;

A) a risk event with a high impact.
B) a problem and triggers the contingency plan.
C) an issue and triggers the mitigation plan.
D) very irritating.

2. What statement BEST describes the correct solution when developing a new Field Operations organization?

A) Subcontracting high volume work to reduce costs, People located at home, Spare Parts located to meet SLA requirements 24x7.
B) Subcontracting non Telco work, People located to meet SLA response times, Spare Parts located to meet SLA requirements 24x7.
C) Subcontracting high volume work to reduce costs, People located to meet SLA response times, Spare Parts located with Field Personnel.
D) Subcontracting high volume work to reduce costs, People located to meet SLA response times, Spare Parts located to meet SLA requirements 24x7.

3. When are purchases usually recognized?

A) When subcontractor invoice is received.
B) When the service is completed.
C) When goods receipt is posted in SAP.
D) When the customer pays the invoice.

4. Which description is MOST descriptive of Network Operations in an Operator organisation?

A) Network Operations is managed by the Chief Technical Officer or equivalent and is the part of the organization responsible for matters of a technical nature including repairing the network to the quality standards agreed with their customers.
B) Network Operations is part of the Outsourced services and is responsible for managing all the NwOps functions: Fault Management; Configuration Management; Performance Management; Security Management; OSS Administration; Maintenance, It does not include but Network Planning activities.
C) Network Operations is the part of a customer's organisation that manages the Network Elements to ensure they are maintained and operative at all times to provide the quality of service promised to the end-users.
D) Network Operations provides the management of the operated network and all events that may cause any disruption of service to end users or cause it to be in a jeopardous state. It follows that the overriding delivery objective is to provide the quality of service as defined by the business and promised to the end users.

5. Which NwOps Service Products can we deliver from a GNSC?

A) Fault Management; Configuration Management; Performance Management; Security Management; OSS Administration; Capacity Management
B) NOC Management; Fault Management; Configuration Management; Performance Management; Security Management; OSS Administration.
C) NOC Management; Fault Management; Configuration Management; Performance Management; Security Management; Network Optimization.
D) Fault Management; Configuration Management; Performance Management; Security Management; OSS Administration; Network Optimization.

Solutions: