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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. You are assigning Archive server roles in the Framework Enterprise Manager Which server role provides all Access to the Archive Database?

A) Interaction Applications
B) Central Archive
C) Archive database
D) Content Server

2. What is configurable in Enterprise Manager?

A) Integration Services
B) QM functions
C) WFM shifts
D) Work patterns

3. When analysing an Avaya Workforce Engagement recording integrations with Avaya Contact Recorder Advanced (ACRA) What are the three main components? (Choose three)

A) Customer Environment.
B) Archive
C) Storage
D) RIS (Recorder Integration Service).
E) Recorder

4. During the migration process, which migration tool will set the start/stop mode for the services on the target and source systems as required?c

A) Data Migration Discovery Tool
B) Migration DB Scripts.
C) WFO data Migration Tool form V15.1
D) Migration Mode tool

5. Which three statements about the Server Readiness Validator tool are true? (Choose three)

A) It validates partition sizes
B) It can run under the local systems account
C) It validates operating system setting
D) It creates a report to show any trouble spots
E) It validates CA server security certificates

Solutions: