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Avaya 72201T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Messaging and Media Services | 10-15% | - Avaya Aura Messaging overview - Audio and video integration - Messaging configuration - Media Server components |
| Topic 2: Avaya Aura Session Manager | 20-25% | - Session routing and dial patterns - Session Manager architecture - SIP routing and policy management - Entity and adaptation module configuration - SIP entities and connections |
| Topic 3: Avaya Aura Communication Manager | 25-30% | - System administration tasks - Communication Manager architecture - System parameters and defaults - Call routing and translation - Feature management and configuration - Station and line administration |
| Topic 4: Avaya Aura System Manager | 15-20% | - User and element management - Certificate management - Inventory management - Software and maintenance management - System Manager functions |
| Topic 5: Troubleshooting and Support | 10-15% | - Common issues and resolution - System monitoring - Connectivity verification - Performance troubleshooting - Log analysis and diagnostics |
| Topic 6: Avaya Aura Architecture and Platform Overview | 10-15% | - Avaya Aura Architecture components - System Manager role and functionality - Core element relationships - Platform positioning and integration |
Avaya Aura Core Components Support Sample Questions:
1. After implementation, Avaya Aura Session Manager (SM) replication status is Not Polling, and both replica nodes are not reachable. The network connectivity has been verified, although Avaya Aura System Manager (SMGR) cannot connect to SM, but can connect other network components. Based on an analysis of what is working and not working, where should the administrator try to isolate the issue?
A) Avaya Aura Session Manager (SM)
B) Avaya Aura Communication Manager (CM)
C) Avaya Aura System Manager (SMGR)
D) Avaya Aura Utility Server (US)
2. What information can be found when viewing the Monitoring > Active Sessions page on an Avaya Aura Media Server? (Choose two.)
A) Callee extension number
B) Caller extension number
C) Element status
D) QOS Analytics
E) Utilized Code
3. What is the primary function of the Avaya Session Border Controller for Enterprise (SBCE) in a remote worker configuration?
A) To provide VPN services
B) To manage QoS policies
C) To facilitate NAT traversal
D) To encrypt voice packets
4. Which statement about Interfaces and IP addresses on an Avaya Session Border Controller for Enterprise (SBCE) used for SIP-Trunking and Remote Worker services is true?
A) Only one IP-address should be configured per interface.
B) SIP Trunking and Remote Worker services can use different IP addresses configured on the same Interface.
C) SIP-Trunking and Remote Worker services cannot run on the same SBCE.
D) SIP-Trunking and Remote Worker services can share the same IP address.
5. Which event packages would you expect to see an AST Endpoint subscribe to?
A) dialog, avaya-cm-feature-status, avaya-ccs-profile, reg and message
B) avaya-ccs-profile, network status and message-summary dialog
C) avaya-cm-feature-status, entity links, reg and message-summary
D) dialog, avaya-cm-feature-status, avaya-ccs-profile and network status
E) entity links, avaya-cm-feature-status, avaya-ccs-profile and reg
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D,E | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: A |







