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Salesforce Communications Cloud Accredited Professional Sample Questions:

1. Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?

A) Large assets volume should be logically partition with staged migration, consider on demand migration to allow seamless operations
B) Both commercial and technical assets need to be present in Salesforce to successfully process the MACD orders.
C) Only Commercial assets need to be present in salesforce to successfully process the MACD orders.
D) Only Migrate the assets needed when customers are trying to place MACD orders.

2. Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV's attribute to be changes to gold if account's SLA field value is 'Gold'. What solution does consultant recommend to achieve the requirement?

A) Advance Rules
B) Context Rules
C) Attribute Rules
D) Compatibility Rules

3. T current architecture has two systems one which is sales facing (internal) other is customer facing (website). Currently product catalog is maintained separately in both systems.
UT has introduced communication cloud. What approach should consultant recommend for maintaining their product catalog during their digital transformation.

A) Manage the product catalog in enterprise product catalog and use digital commerce APIs to extract the product catalog to web channels.
B) Manage product catalog in communication cloud and periodically synchronize the web channels automatically
C) Introduce new product catalog primary application that will synchronize both communication cloud and the web channels.
D) Manage the product catalog internally using communication cloud and use cart API to expose the product catalog to website

4. Universal containers (UC) is implementing communication cloud. One of the KPIs for their digital transformation is to reduce time to market for new product and products changes since it is currently takes three-month end to end to launch new product. Which two actions will help measure product time to market in communication loud?

A) Create salesforce report on EPC project object to track the product time to market.
B) Create a Product Time to market app from template in CRM analytics to track the product time to market
C) Create a salesforce Report on the Product object to track the product time to market
D) Leverage the EPC functionality to track the product related configuration.

5. A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

A) Add the delivery zip code customer field as a header in the pricing calculation matrix
B) Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix
C) Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix
D) Configure the tax rate in the price plan and it will be added automatically when added to the cart.

Solutions: