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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. An agency receives thousands of inspection requests every month. Supervisors want dashboards showing average inspection completion time by district, inspector, and permit type without exporting data. Which reporting approach is most appropriate?

A) Export records weekly to spreadsheets
B) Create Salesforce Reports and Dashboards using related inspection records
C) Use only List Views for supervisors
D) Query the database using Apex every morning

2. A government agency is evaluating the use of Public Sector Solutions. Their legacy solution has been in place for over 20 years; many of their current processes and files are still manual and paper-based. The agency would like to digitize and automate more its processes and files going forward. Which Public Sector Solution should a Technical Consultant recommend for this use case?

A) Intelligent Document Automation
B) Workflows
C) Business Rule Engine
D) Smart Forms

3. A Public Sector Organization (PSO) is currently managing an ongoing emergency by utilizing Emergency Response Management. The PSO would like to gain further insights and use their data in Salesforce to help them analyze their data and understand where they need to increase their focus. What are two preconfigured Dashboards available in the Emergency Response Management package that the Technical Consultant can recommend to the PSO for rapid rollout?

A) Visits
B) Emergency Hotspots
C) Global Emergency View
D) Emergency Requests Overview

4. A permitting agency wants inspectors to complete inspections in areas with unreliable internet connectivity. Inspection results should synchronize automatically when a connection becomes available. Which Salesforce capability best supports this requirement?

A) Salesforce Scheduler
B) Salesforce Mobile App with Field Service Mobile offline capability
C) Email-to-Case
D) Reports and Dashboards

5. A Public Sector Organization (PSO) would like to deploy a digital experience that enables constituents to sign up for volunteer projects. Which Permission Set License should be assigned to a volunteer to allow them to sign up?

A) Volunteer Management for Community
B) Emergency Response for Public Sector
C) Public Sector for Community
D) Community Response for Public Sector

Solutions: