What Are the Major Domains You Need to Study?
If you have ultimately decided to avail of the exam, it's important that you prepare for it intensively. Good thing is that ASQ offers a comprehensive list of core subjects that is in line with the CQA Body of Knowledge. Moreover, each area comes with a number of questions to give you a glimpse of the weight of the topics.
- Audit process ― 44 questions
Moving forward, it's important that you delve into the audit process, starting with the phases of preparation and planning. Learn the auditor selection criteria, along with audit-related documentation, tools, working papers, and strategies. The next step is audit performance, where you dig into the on-site audit management for both auditors and auditees. This procedure kicks off with an opening meeting and then courses through data collection, information analysis, objective evidence establishment, and closing conference. After performing the audit process, you have to make effective audit reports based on the protocols. The last phase is audit follow-up using the CAPA method. And once everything is set out according to plans, it's time for audit closure.
- Auditor Competencies ― 24 Questions
The third crucial aspect of the exam gives emphasis on the audit competencies, including characteristics, on-site audit resource management, conflict resolution, and communication tips. You need to absorb different interviewing techniques such as using open-ended or closed question types, maximizing the active listening approach, paraphrasing, responding to non-verbal cues, and prompting to respond efficiently. Team dynamics take up a portion of the questions as well, so try to comprehend how team building, facilitation, and development work.
- Audit program management and business applications ― 30 Questions
The initial part for this domain concentrates on audit program management. This highlights several things such as senior management support, staffing and resource management, auditor training and development, audit program evaluation, internal/external audit program management, core practices, organizational risk management, management review input, and electronic records. For the second sub-domain, it's all about the business and financial impact, where you get to dive deeply into auditing as a management tool, correlation of business processes, and COQ principles.
- Quality tools and techniques ― 24 Questions
Heading to the last section of the exam, you have to familiarize yourself with the basic quality and problem-solving tools such as Pareto charts, SPC charts, flowcharts, cause and effect diagrams, histograms, root cause analysis, and the like. Carry on with the vital process improvement techniques including Six Sigma and Lean Six Sigma. To complete your comprehension, get to know more about the basic statistics, process variation, sampling methods, change control and configuration management, risk management, and verification procedures.
- Auditing fundamentals ― 28 questions
Go ahead with the exam exploration through the ABCs of auditing. Get a thorough grasp of the important types of quality audits, along with the pertinent methods and points like auditor-auditee relationship, Corrective And Preventive Action (CAPA), data gathering techniques, and other common elements. In addition, you have to put up with the main objective of audits, the criteria to audit against, the responsibilities of audit participants, and the professional conduct of auditors.
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The benefit in Obtaining the CQA Exam Certification
- ASQ Certified Quality Auditor Certifications provide opportunities to get a job easily in which they are interested in instead of wasting years and ending without getting any experience.
- ASQ Certified Quality Auditor have the knowledge to use the tools to complete the task efficiently and cost effectively than the other non-certified professionals lack in doing so.
- ASQ Certified Quality Auditor will be confident and stand different from others as their skills are more trained than non-certified professionals.
- ASQ Certified Quality Auditor Certification provides practical experience to candidates from all the aspects to be a proficient worker in the organization.
- ASQ Certified Quality Auditor certification has more useful and relevant networks that help them in setting career goals for themselves. ASQ Certified Quality Auditor networks provide them with the right career direction than non certified usually are unable to get.
- ASQ Certified Quality Auditor Certification is distinguished among competitors. ASQ Certified Quality Auditor certification can give them an edge at that time easily when candidates appear for a job interview employers seek to notify something which differentiates the individual to another.
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Reference: http://asq.org/cert/quality-auditor
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ASQ CQA Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Auditing Fundamentals | 21% | - Types and purposes of audits - Auditor ethics and professional conduct - Audit criteria, scope, and objectives - Standards and guidelines (ISO 19011, ISO 9001) - Roles and responsibilities of audit participants |
| Topic 2: Quality Tools and Techniques | 16% | - Problem-solving and root cause analysis - Data collection and sampling methods - Basic statistics and measurement analysis - Process improvement and CAPA - Quality management tools |
| Topic 3: Auditor Competencies | 15% | - Conflict resolution and negotiation - Team leadership and management - Objectivity, independence, and professional judgment - Communication and presentation skills - Interviewing and observation techniques |
| Topic 4: Audit Program Management and Business Applications | 20% | - Monitoring and improving audit program effectiveness - Linking audits to business objectives - Risk management and resource allocation - Establishing and managing audit programs - Supply chain and process auditing |
| Topic 5: Audit Process | 28% | - Audit planning and preparation - Opening and closing meetings - Audit reporting, follow-up and closure - On-site audit performance and evidence collection - Developing audit findings and observations |







