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Candidates for CSSBB Certification Test
The applicants who take the CSSBB exam want to understand how the Six Sigma principles and philosophies interact with the organization's culture. Also, they want to learn how the Six Sigma supporting tools and system can contribute to process improvement. In addition, the applicants interested in this exam want to become appreciated team leaders and go deeper in understanding the team dynamics as well as get equipped with how to assign team member’s responsibilities and roles. The individuals who get certified with this exam will gain a solid knowledge of the DMAIC model according to Six Sigma standards. As for the eligibility criteria, the exam-takers must have a minimum of 3 years of experience in the areas included in the CSSBB test Body of Knowledge (BoK). They should also have one or two projects successfully finalized with signed affidavits.
Skills Tested in CSSBB Evaluation
You can pass the ASQ CSSBB certification test if you are able to develop the following skills and demonstrate them during the actual test:
- Developing controlling tools and procedures;
- Understanding how analytical tools function;
- Developing solid team management skills;
- Developing measurement procedures and processes that match the business requirements;
- Identifying interested customers in your products and services, together with defining business cases and project scope;
- Modeling and measuring the relationships between different variables;
- Discerning the impact that your decisions as a leader have on the organization as well as learning how to communicate your decisions with the team;
- Learning how to use diverse project management tools;
- Understanding the connection between Six Sigma principles and business processes as well as developing leadership skills;
- Designing the methodologies and framework based on Six Sigma principles and philosophy.
- Identifying improvement methods for business processes;
Reference: http://asq.org/cert/six-sigma-black-belt
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ASQ CSSBB Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: DMAIC | 25% | - Improve: DOE, response surface methodology, optimization - Control: control plans, SPC, feedback monitoring - Measure: data collection, descriptive statistics, graphical analysis - Define: VOC, VOB, project charter, SIPOC - Analyze: hypothesis testing, ANOVA, regression, chi-square |
| Topic 2: Enterprise-wide Deployment | 6% | - Team formation and training - Systems and change management - Organization objectives and deployment planning - Team performance evaluation |
| Topic 3: DFSS (Design for Six Sigma) | 12% | - Design for manufacturability - QFD (Quality Function Deployment) - IDDOV (Identify, Define, Design, Optimize, Verify) - Design for reliability and FMEA |
| Topic 4: Management and Leadership | 17% | - Coaching and mentoring - Team leadership and conflict resolution - Risk assessment and management - Communication and presentation skills - Performance metrics and balanced scorecard |
| Topic 5: Process Optimization | 20% | - Lean tools and waste elimination - Value stream mapping - Measurement system analysis (MSA/Gage R&R) - Design of Experiments (DOE) - Process capability analysis (Cp, Cpk, Pp, Ppk) - Process control and SPC - Root cause analysis and corrective action - Statistical process control charts (X-bar, R, S, I-MR, p, np, c, u) - Cycle time reduction |
| Topic 6: Statistical Analysis | 20% | - Correlation and regression analysis - Hypothesis testing (t-test, F-test, chi-square test) - Analysis of variance (ANOVA) - Descriptive statistics (mean, median, mode, std dev, variance) - Non-parametric tests - Inferential statistics and confidence intervals - Probability distributions (Normal, Binomial, Poisson, Exponential) |
ASQ Six Sigma Black Belt Certification - CSSBB Sample Questions:
When an organization is identifying a Six Sigma project, a Black Belt should work with area management to determine the
- A. measurement system requirements
- B. process capability as Cpk
- C. needs of the business
- D. rolled throughput yield
Correct Answer: C 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
The process of requisitioning, ordering, and obtaining purchased material has been causing conflicts among three different departments. Representatives of each department have formed a cross-functional team to do process mapping to define all the elements of the process and to redesign the process as appropriate. The team has reached agreement on the flaws of the existing process based on the analysis of process data and clear process maps. The next logical step would be for the team to
- A. develop a design of the revised process
- B. implement safeguards to error-proof the existing process
- C. collect data to verify the existing process
- D. report the team's recommendations to management
Correct Answer: A 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
As a Black Belt project team leader, which of the following tools would keep team meetings focused and on schedule?
- A. Project charter
- B. Flip chart
- C. Brainstorming session
- D. Publish an agenda
Correct Answer: D 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
In experimental design, a residual is defined as the difference between
- A. the observed experimental value and the expected experimental value
- B. the SS total and SS treatment
- C. the df total and df treatment
- D. one experimental observation and another experimental observation
Correct Answer: A 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
A company that is selecting a Six Sigma project from four potential projects should select the one that
- A. is aligned with the company's strategic goals
- B. will reduce the overall cost of quality
- C. focuses on the area with the highest DPMO
- D. offers the highest production yield
Correct Answer: A 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
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