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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Functional Knowledge | 18% | - Advancement & Alumni
|
| Domain Expertise | 28% | - Salesforce.org Product Suite
|
| Solution Design | 23% | - Security & Access
|
| Integration & Analytics | 13% | - Reporting
|
| Implementation Strategies | 18% | - Governance Framework
|
Salesforce Certified Education Cloud Consultant Sample Questions:
A school for continuing education needs to track program costs within its budget and related revenue streams each program brings to the school.
Which Salesforce solution should the consultant consider?
- A. Accounting Subledger
- B. Program Management Module
- C. Grants Management
Correct Answer: B 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
A consultant is designing a new Salesforce org that user the Education Data Architecture (EDA) for student service. The College wants to track which classes are taught by teaching assistants.
Which EDA object should the consultant use?
- A. Course Offering
- B. Course Connection
- C. Program Enrollment
- D. Term Grade
Correct Answer: B 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
Staff need to track which requirements must be met for a student application.
Which Education Cloud objects should be used?
- A. Document Checklist Item
- B. Action Plans
- C. Application Material Mapping
Correct Answer: A 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
The Registrar's office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources.
Which two options should the consultant recommend to meet the requirement?
Choose 2 answers.
- A. Queues
- B. Knowledge
- C. Live Chat
- D. Bots
Correct Answer: C,D 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
A university's Study Abroad office is getting ready to implement Salesforce to streamline internal processes. In the past, most of the work was done using spreadsheets and paper. The office is unsure of which metrics to use to determine whether the implementation project is successful.
Which metric should the consultant recommend?
- A. Volume of emails to the office
- B. Number of student phone inquiries
- C. Percentage of staff logins each month
Correct Answer: C 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
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