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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. Your client is considering pre-approving certain apps for their Enterprise Grid, and asks you to describe the benefits of using pre-approved apps.
Which two benefits would you share about pre-approving apps?

A) Allows employees of the organization to install and use pre-approved apps without submitting an app request.
B) Allows employees of the organization to install and use pre-approved apps by means of an elegant walkthrough wizard.
C) Decreases the number of app requests that Slack admins need to manage, thereby reducing the admin workload.
D) Allows employees to connect directly with the app owner to answer any questions or troubleshoot errors.
E) Provides employees the ability to create custom workflows for their everyday use cases.

2. You are a Slack consultant helping a client configure Slack Connect. The client is planning a new project with an external partner, and the client asks you whether approval will be required to work with the partner in Slack Connect channels by default.
What guidance should you provide about working with other companies / partners in Slack Connect channels?

A) Approval is always required to work with people from other companies in Slack Connect channels.
B) Approval is sometimes required to work with people from other companies in Slack Connect channels.
C) Approval is never required to work with people from other companies in Slack Connect channels.
D) Slack Connect channels require approvals only if Slack Apps require approvals.

3. What considerations should you take into account as you tailor your learning plan for your client?

A) Number of Admins and Users, client's use of Cloud storage and different time zones and/or languages
B) Client's use of Slack, brand of video conferencing tool, and different time zones and/or languages
C) Brand of video conferencing tool, client's use of Slack and number of Admins and Users
D) Client's use of Slack, number of Admins and Users and different time zones and/or languages

4. You are helping your client prepare for a grid migration. They want to make sure users are prepared for any impact to their workday while the migration is in process.
What should they communicate regarding the end-user experience on the migrating workspace during the grid migration?

A) Users cannot use channels while the workspace is being migrated, but can still direct message each other.
B) Users are signed out of their Slack accounts on the migrating workspace and the workspace becomes unavailable.
C) Users are deactivated at the org level, but can still access the migrating workspace.
D) Users can continue to work in their Slack accounts on the migrating workspace while the workspace is being migrated.

5. RedSplash Corp is trying to determine Slack adoption by department to understand where managers can identify Slack champions who can train other internal users.
What attributes mapping can you suggest to get an insight into this data?

A) Push SCIM attributes enterprise.department and enterprise.manager.managerId from IDP to populate the custom profile fields "Department" and "Manager" in Slack.
B) Create custom profile fields "Department" and "Manager" so members can update them manually.
C) Map SCIM attributes dept and mgr to populate the custom profile fields "Department" and "Manager" in Slack.
D) Create custom profile fields "Department" and "Manager" so SCIM can push values to these fields.

Solutions: