[2023] Verified Public-Sector-Solutions Dumps Q&As - 1 Year Free & Quickly Updates [Q25-Q47]

[2023] Verified Public-Sector-Solutions Dumps Q&As - 1 Year Free & Quickly Updates

Latest 2023 Realistic Verified Public-Sector-Solutions Dumps - 100% Free Public-Sector-Solutions Exam Dumps

NEW QUESTION # 25
Bobahaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituent's data, and they are wondering how to protect against bots potentially spamming the application forms.
What should the Technical Consultant suggest to Bobahaven to protect the application forms?

A. Provide constituents with a search page on Bobahaven's website to look up application reference numbers and check the applications progress.
B. Set the external organization-wide default sharing settings for grant applications objects to Private.
C. Implement spam checking for Bobahaven's Experience Site forms using CAPTCHA.
D. Enable the Salesforce Spam Check for Experience Sites.
E. Deploy grant application OmniScripts on Bobahaven's Experience Site pages set to 'Requires Login."

Answer: B,C

Explanation:
Explanation
Implementing spam checking for Bobahaven's Experience Site forms using CAPTCHA can help prevent bots from submitting fake or malicious grant applications. CAPTCHA is a feature that requires users to prove that they are human by solving a simple challenge before submitting a form. Setting the external organization-wide default sharing settings for grant applications objects to Private can help protect the privacy of the constituents' data. This means that external users cannot see any grant applications by default, unless they are explicitly shared with them.
Reference:https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/create-guided-di

NEW QUESTION # 26
A government agency wants to automate the validation of an applicant's date of birth from a driver's license or passport.
Which features are required to automate the validation of the date of birth?

A. Content
B. Attachments
C. Intelligent Form Reader
D. Files

Answer: C

Explanation:
Explanation
Intelligent Form Reader is a feature that can be used to automate the validation of an applicant's date of birth from a driver's license or passport. Intelligent Form Reader is a component of OmniStudio, which is part of Public Sector Solutions. It allows users to upload documents or images and extract data from them using optical character recognition (OCR) or artificial intelligence (AI). It can also validate the extracted data against Salesforce records or external sources.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_intelligent_form_reader.htm&type=5&

NEW QUESTION # 27
A resident in the city of Richdale has concerns about unnecessary debris from construction at a nearby residence and has filed a complaint with the city. The city uses Public Sector Solutions for LPI (Licensing, Permitting & Inspections) to manage residential construction permits.
What three recommendations should a Technical Consultant provide to the city to handle complaints from residents and tie them back to existing residential construction permits?

A. Link Inspections and Visits to Permit Applications
B. Configure Action Plans on Cases and Permits
C. Set up Business Rules Engine (BRE) to determine Complaint validity.
D. Configure Inspections and Visits
E. Link Cases to Permits

Answer: A,B,D

Explanation:
Explanation
Linking inspections and visits to permit applications allows the city to track the progress and status of the inspections related to the complaints. Configuring inspections and visits enablesthe city to define the inspection types, schedules, checklists, and outcomes. Configuring action plans on cases and permits allows the city to automate the inspection tasks and workflows, assign them to inspectors, and collaborate on them using Chatter. Reference:
https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/configure-inspections-and-

NEW QUESTION # 28
A government agency recently implemented Public Sector Solutions to drive efficiency in its licensing programs; they are leveraging OmniStudio in their implementation. Post-implementation, some stakeholders still have efficiency concerns with certain parts of licensing processing.
Which OmniStudio feature could a technical consultant recommend to identify potential areas for further Improvement?

A. Roll Up libraries
B. Field tracking services
C. OmniStudio Tracking Service
D. Event Monitoring

Answer: C

Explanation:
Explanation
OmniStudio Tracking Service is an OmniStudio feature that can be used to identify potential areas for further improvement in licensing processing. OmniStudio Tracking Service allows the government agency to track and analyze how constituents interact with OmniScripts, DataRaptors, Integration Procedures, FlexCards, and other OmniStudio components. The agency can use this data to optimize the performance, usability, and efficiency of their licensing processes.
Reference:https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/track-and-analyz

NEW QUESTION # 29
A government agency using Public Sector Solutions often has to perform onsite visits for compliance inspections. Various internal teams across the government agency need to have visibility into and collaborate on inspections.
Which Public Sector Solutions feature should be used to automate inspection tasks works and drive internal collaboration?

A. OmniStudio
B. Data Raptors
C. Action Plans
D. Business Rules Engine

Answer: C

Explanation:
Explanation
Action Plans are part of the Public Sector Solutions package and they are used to automate inspection tasks and workflows. Action Plans allow the government agency to create templates for common inspections, assign tasks to team members, track progress and status, and collaborate on inspections using Chatter.
Reference:https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/automate-inspec

NEW QUESTION # 30
apublic sector agency needs to build an Experience Cloud template for channel sales workflows. The agency will be recruiting and onboarding associates for issuing licenses for alcohol and beverage distribution. Then key requirement is to be able to easily configure lead distribution, deal registration, and marketing campaigns.
Which Experience Cloud template should they use?

A. Help Center
B. Customer Account Portal
C. Aloha
D. Partner Central

Answer: D

Explanation:
Explanation
Partner Central is an Experience Cloud template that can be used to build an Experience Cloud site for channel sales workflows. Partner Central can help the government agency to recruit and onboard associates for issuing licenses for alcohol and beverage distribution. It can also provide features such as lead distribution, deal registration, marketing campaigns, reports, and dashboards.
Reference:https://help.salesforce.com/s/articleView?id=sf.networks_partner_central.htm&type=5

NEW QUESTION # 31
After a grantseeker has submitted an application for review. Foodvania needs to review the Funding Request and allocate the funds appropriately. For audit purposes, all expenditures must be tracked according to how the money was disbursed (Mortgage arrearage. Utility assistance, etc.).
Which two would the consultant build to handle this request utilizing Public Sector Solutions(PSS)?

A. Recommend using PSS with the Outbound Funds Module.
B. Recommend using PSS with the Grants Management product.
C. Recommend using PSS with the Nonprofit Success Pack.
D. Recommend using PSS with FinancialForce Accounting.

Answer: A,B

Explanation:
Explanation
The Outbound Funds Module and the Grants Management product are two solutions that can be used with Public Sector Solutions (PSS) to handle the request of deploying a digital experience that enables constituents to sign up for volunteer projects. The Outbound Funds Module is an open source app that can help public sector agencies to track their funding programs, funding requests, disbursements, and expenditures. The Grants Management product is a prebuilt app that comes with PSS and it can help public sector agencies to manage the entire grant lifecycle, from application to award to reporting.
Reference:https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/manage-grants-w

NEW QUESTION # 32
Foodvania has adopted Salesforce Public Sector Solutions to get relief to small businesses experiencing hardship due to the pandemic. Foodvania would like the recipients to apply for relief in a self-service portal, allowing for the upload of supporting documentation and the capability to check the status of their application.
What should the consultant recommend using?

A. The consultant should recommend the Grants Management product which Includes the Grants Portal feature
B. The consultant should recommend the Outbound Funds Module Which Includes the Grants Portal feature and the procurement for an allotment to Experience Cloud licenses so as the recipients may review their applications status
C. The consultant should recommend the Grants Management product with the Outbound Funds Module to give the recipients the capability to review their applications status.
D. The consultant should recommend the Outbound Funds Module Which Includes the Grants Portal feature

Answer: A

Explanation:
Explanation
The consultant should recommend the Grants Management product which includes the Grants Portal feature to allow the recipients to apply for relief in a self-service portal, allowing for the upload of supporting documentation and the capability to check the status of their application. Grants Management is a prebuilt app that comes with Public Sector Solutions. It can help publicsector agencies to manage the entire grant lifecycle, from application to award to reporting. Grants Portal is a component of Grants Management that can help public sector agencies to create a digital experience site for grant applicants or recipients. Grants Portal can allow the recipients to apply for relief in a self-service portal, upload supporting documentation, and check the status of their application.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_grants_management.htm&type=5&lan

NEW QUESTION # 33
The City of Bobahaven is setting up Employee Experience Management and needs to ensure that sensitive HR data is protected.
What configuration should the Technical Consultant perform to assist with meeting this requirement?

A. Mirror the Org Chart into The Role Hierarchy
B. Set the Organization-Wide Defaults (OWD) for the Case object to private
C. Disable the Grant Access Using Hierarchies setting on the Case object
D. Disable all approval processes on the Case object

Answer: B

Explanation:
Explanation
Setting the Organization-Wide Defaults (OWD) for the Case object to private is a configuration that can help to protect sensitive HR data in Employee Experience Management. Employee Experience Management is a prebuilt app that comes with Public Sector Solutions. It can help public sector agencies to manage employee programs and benefits, such as leave requests or wellness surveys. The Case object is a standard object that can be used to track employee requests or issues in Employee Experience Management. Setting the OWD for the Case object to private means that only the owner of the case and users above them in the role hierarchy can access the case record by default. This can prevent unauthorized access to sensitive HR data by other users.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_employee_experience.htm&type=5&l

NEW QUESTION # 34
The Department of Disaster Assistance has received the approval to fund government agencies if a disaster occurs in their region.
what is the best solution to capture the fund-related requirements, objectives, and supporting documents?

A. Utilize the "Funding Request" object to capture the details
B. Utilize the Funding Program Request'' object to capture the details
C. Utilize the "Funding Program" object to capture the details
D. Utilize the "Business Licence Application" object to capture the details

Answer: A

Explanation:
Explanation
The "Funding Request" object is the best solution to capture the fund-related requirements, objectives, and supporting documents. The "Funding Request" object is a standard object that comes with Public Sector Solutions. It can be used to track requests for funding from different sources, such as government agencies or external organizations. The "Funding Request" object can store information such as the funding program, the funding amount, the funding status, the funding requestor, and the funding recipient. It can also have related records such as documents, tasks, or disbursements. Reference:
https://help.salesforce.com/s/articleView?id=psc_admin_setup_funding_request.htm&type=5&language=en_US

NEW QUESTION # 35
A government agency is planning to determine applicable fees for customers based on complex data entered by the customer. Business users would like to test this feature with multiple samples before going live.
How can the agency execute and confirm samples?

A. By utilizing the combination of data raptors and integration procedures
B. By utilizing the flows
C. By utilizing the expression sets in BRE module
D. By utilizing the integration procedures

Answer: C

Explanation:
Explanation
Utilizing the expression sets in BRE module is a way to execute and confirm samples for determining applicable fees for customers based on complex data entered by the customer. BRE module is a component of Business Rules Engine (BRE), which is a feature of Public Sector Solutions. It can help public sector agencies to create and manage business rules and logic, such as determining fees or eligibility. Expression sets are modules of BRE that can define expressions that can be reused across multiple rules or matrices. Expression sets can also be executed and confirmed with sample data using the Test Expression Set feature in BRE.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_expression_set.htm&type=5&languag

NEW QUESTION # 36
A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requireschecking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object).
What feature of Public Sector Solutions can be leveraged to meet this requirement?

A. FlexCard
B. OmniScript
C. Integration Procedure
D. DataRaptor

Answer: B

Explanation:
Explanation
OmniScript is a feature of OmniStudio, which is part of the Public Sector Solutions package. OmniScript allows the public sector agency to create guided digital forms that can integrate with external systems and custom objects. OmniScript can be used to check permit fees from an external system and apply discounts based on site/address data from a custom object.
Reference:https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/create-guided-di

NEW QUESTION # 37
What 2 core Salesforce Clouds is Public Sector Solutions based on?

A. Experience Cloud
B. Service Cloud
C. Admin
D. Marketing Cloud

Answer: A,B

Explanation:
Explanation
Service Cloud and Experience Cloud are two core Salesforce Clouds that Public Sector Solutions is based on.
Service Cloud is a Salesforce Cloud that can help public sector agencies to provide customer service and support, such as managing cases, creating knowledge articles, or using chatbots. Experience Cloud is a Salesforce Cloud that can help public sector agencies to create digital experience sites for external users, such as constituents, businesses, or employees. Public Sector Solutions is based on Service Cloud and Experience Cloud, and it provides additional features and components that are tailored for the delivery of government services. Reference:
https://help.salesforce.com/s/articleView?id=psc_admin_concept_psc_overview.htm&type=5&language=en_US

NEW QUESTION # 38
The City of Bobahaven is setting up Employee Experience Management and needs to ensure that sensitive HR data is protected.
What configuration should the Technical Consultant perform to assist with meeting this requirement?

A. Mirror the Org Chart into The Role Hierarchy
B. Set the Organization-Wide Defaults (OWD) for the Case object to private
C. Disable the Grant Access Using Hierarchies setting on the Case object
D. Disable all approval processes on the Case object

Answer: B

NEW QUESTION # 39
apublic sector agency implemented Public Sector Solutions for meeting licensing, permitting, and inspection requirements. The inspection team has requested to make a few changes to the existing inspection form. The System Administrator is unable to see the 'Edit" button for the Action Plan template and hence unable to make any changes.
What could be the reason for this?

A. System Administrator doesn't have "Edit" permissions to Action Plan template
B. Once published, an Action Plan template cannot be changed.
C. Action Plan template changes have to be requested to Salesforce support team
D. Edit option needs to be added to Action Plan template page layout

Answer: B

Explanation:
Explanation
Once published, an Action Plan template cannot be changed is the reason why the System Administrator is unable to see the 'Edit' button for the Action Plan template. An Action Plan template is a predefined set of tasks and subtasks that can be applied to records such as cases or permits. Once an Action Plan template is published, it becomes read-only and cannot be edited or deleted. To make changes to a published Action Plan template, the SystemAdministrator needs to clone it and create a new version of it.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_action_plan_templates.htm&type=5&

NEW QUESTION # 40
Bobahaven has implemented Public Sector Solutions to manage constituent applications for permits and licenses. However, they have noticed their call center is receiving a large number of phone calls asking similar questions about the new permit and license application processes. Bobahaven is looking for advice on providing up-to-date information about permit and license processes to constituents so their call center inbound call numbers can be reduced.
Which solution would allow constituents to find answers to the* questions before beginning the application process while reducing implementation and maintenance costs?

A. Implement Salesforce Knowledge, and publish articles to the Bobahaven public website CMS via outbound API calls.
B. Implement Salesforce Knowledge, and publish articles to an authenticated Experience site page for constituents.
C. Implement Salesforce Knowledge, and publish articles to an unauthenticated Experience site page for constituents.
D. Implement Salesforce Knowledge, and publish articles to the Bobahaven public website via Lightning Out.

Answer: C

Explanation:
Explanation
Salesforce Knowledge is a feature that allows Bobahaven to create, manage, and publish articles that provide up-to-date information about permit and license processes to constituents. By publishing articles to an unauthenticated Experience site page, Bobahaven can reduce the implementation and maintenance costs by not requiring login or user management for the site visitors. Constituents can access the articles before beginning the application process and find answers to their questions without calling the call center.
Reference:https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/create-guided-di

NEW QUESTION # 41
A government agency wants to provide the ability for an external customer to apply for a grant They require data about the applicant their financial status, project plans, and other details, which must match the structure of their paper form lo comply with the Paper Reduction Act. The expectation is that there will be a lot of interest in this grant, and a high volume of applications will occur. It is also required to have pixel-perfect branding of the application within us authenticated website.
What tool(s) would be required to provide an application form like experience to enter this data?

A. OmniChannel, Flows, Apex, and DataLoader
B. Application Form, Lightning Web Components, Communities, and Applications
C. Scripts, Einstein Al, Assessments, and Grants
D. OmniScripts, DataRaptors, Integration Procedures, and FlexCards

Answer: D

Explanation:
Explanation
OmniScripts, DataRaptors, Integration Procedures, and FlexCards are tools that can be used to provide an application form like experience to enter data. OmniScripts are guided digital forms that can capture data from external customers and provide recommendations based on business logic. DataRaptors are data transformation tools that can map data between different objects or systems. Integration Procedures are integration orchestration tools that can execute multiple actions in a sequence, such as calling DataRaptors or external services. FlexCards are reusable UI components that can display data from multiple sources in a single view.
Reference:https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/explore-the-com

NEW QUESTION # 42
The Department of Disaster Assistance is implementing Grams Management using Public Sector Solutions.
One of the pain points in the current process is that every grant application reviewer follows a different business process to review the applications received. A solution has been engaged to standardize this process using the Public Sector Solution toolkit. What should be the best solution to achieve thistask?

A. Develop a standard set of processes/guides to coach the reviewers and ask them to follow them without fail.
B. Use Action Plans on Accounts to define due diligence steps, related tasks, and documents to collect.
C. Use a screen flow on Accounts to define due diligence steps, related tasks, and documents to collect.
D. Create a guided omniscript guided process to define due diligence steps, related tasks, and documents to collect.

Answer: B

Explanation:
Explanation
Using Action Plans on Accounts to define due diligence steps, related tasks, and documents to collect is the best solution to standardize the business process for reviewing grant applications. Action Plans are a feature of Public Sector Solutions that can help public sector agencies to create and manage tasks and subtasks for different types of records, such as accounts or cases. Action Plans can be used to define due diligence steps, such as verifying eligibility or checking references, related tasks, such as sending emails or making calls, and documents to collect, such as financial statements or tax returns. Action Plans can also be applied to grant applications using the Account object, which is a standard object that can store information about grant applicants or recipients.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_action_plans.htm&type=5&language=

NEW QUESTION # 43
A public sector agency plans to use Public Sector Solutions for grants management. There are no in-house developers in the agency, and they are worried that some of the installation steps may potentially require development skills and the use of developer tools such as VS Code & SalesforceDX.
Which steps for Public Sector Solutions setup and installation require the use of such developer tools?

A. Installation of OmniStudio Package in the org
B. Deploy the DataPack Lightning Web Component Files to the Org
C. Download Public Sector Sample DataPacks from Process Library
D. Activate DataPack OmniScripts and Integration Procedures

Answer: B

Explanation:
Explanation
Deploying the DataPack Lightning Web Component Files to the Org is a step for Public Sector Solutions setup and installation that requires the use of developer tools such as VS Code & SalesforceDX. DataPack Lightning Web Component Files are files that contain code for displaying DataPacks on Lightning Pages or Experience Sites. To deploy these files to the org, the agency needs to use a developer tool that supports metadata deployment, such as VS Code & SalesforceDX.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_datapack_lwc.htm&type=5&language

NEW QUESTION # 44
A government agency runs various research and grant programs for scholars. They have decided to use the Individual Application object in Grants Management for Public Sector Solutions. Which Salesforce features must be enabled to support this use case?

A. Custom Object for Applications
B. Person Accounts
C. Salesforce Flow
D. Product Schedule

Answer: B

Explanation:
Explanation
Person Accounts are a Salesforce feature that must be enabled to support the use case of using the Individual Application object in Grants Management for Public Sector Solutions. Person Accounts are a type of account that can store information about individual people, such as scholars, who are not associated with a business account. The Individual Application object is a child object of the Account object and it can be used to track grant applications from individual applicants.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_individual_applications.htm&type=5&

NEW QUESTION # 45
A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requireschecking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object).
What feature of Public Sector Solutions can be leveraged to meet this requirement?

A. FlexCard
B. OmniScript
C. Integration Procedure
D. DataRaptor

Answer: B

NEW QUESTION # 46
......

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