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Splunk SPLK-3002 exam is a vendor-neutral certification, meaning that it is not tied to a specific technology or platform. Splunk IT Service Intelligence Certified Admin certification is recognized globally, and it demonstrates the candidate's ability to work with Splunk ITSI, a leading IT service intelligence solution. Splunk IT Service Intelligence Certified Admin certification enhances the candidate's credibility and opens up new career opportunities in IT operations, service management, and security.
NEW QUESTION # 10
When in maintenance mode, which of the following is accurate?
- A. Service health scores and KPI events are deleted until the window is over.
- B. Once the window is over, KPIs and notable events will begin to be generated again.
- C. KPIs are shown in blue while in maintenance mode.
- D. Maintenance mode slots are scheduled on a per hour basis.
Answer: B
Explanation:
Reference:
A is the correct answer because when in maintenance mode, KPIs and notable events will begin to be generated again once the window is over. Maintenance mode is a feature of ITSI that allows you to temporarily suspend alerts and health score calculations for a service or an entity during planned maintenance or downtime. During maintenance mode, KPI searches still run, but the results are buffered until the window is over. Once the window is over, the buffered results are processed and alerts and health scores are generated if necessary. Reference: [Overview of maintenance windows in ITSI]
NEW QUESTION # 11
Which of the following is a recommended best practice for service and glass table design?
- A. Start with base searches, then services, and then glass tables.
- B. Always use the standard icons for glass table widgets to improve portability.
- C. Plan and implement services first, then build detailed glass tables.
- D. Design glass tables first to discover which KPIs are important.
Answer: C
NEW QUESTION # 12
Which of the following items describe ITSI teams? (select all that apply)
- A. Services should be assigned to the 'global' team if all users need access to it.
- B. A new team admin role should be created for each team. The new role should inherit the 'itoa_team_admin' role.
- C. By default, all services are owned by the built-in 'global' team and administered by the 'itoa_admin' role.
- D. Teams should have itoa admin roles added with read-only permissions for services and entities.
Answer: A,B,C
Explanation:
In Splunk IT Service Intelligence (ITSI), teams are used to organize services, KPIs, and other objects within ITSI to facilitate access control and management:
B) Services should be assigned to the 'global' team if all users need access to it: The 'global' team in ITSI is a built-in concept that denotes universal accessibility. Assigning services to the 'global' team makes them accessible to all ITSI users, irrespective of their specific team memberships. This is useful for services that are relevant across the entire organization.
C) By default, all services are owned by the built-in 'global' team and administered by the 'itoa_admin' role: This default setting ensures that upon creation, services are accessible to administrators and can be further re-assigned or refined for access by specific teams as needed.
D) A new team admin role should be created for each team. The new role should inherit the 'itoa_team_admin' role: This best practice allows for granular access control and management within teams. Each team can have its own administrators with the appropriate level of access and permissions tailored to the needs of that team, derived from the capabilities of the 'itoa_team_admin' role.
The concept of adding 'itoa admin roles' with read-only permissions contradicts the typical use case for administrative roles, which usually require more than read-only access to manage services and entities effectively.
NEW QUESTION # 13
Which of the following is a valid type of Multi-KPI Alert?
- A. Value over time.
- B. Status over time.
- C. Rise over run.
- D. Score over composite.
Answer: A
Explanation:
Reference:
B is the correct answer because value over time is a valid type of Multi-KPI Alert in ITSI. A Multi-KPI Alert is a type of alert that triggers when multiple KPIs from one or more services meet certain conditions within a specified time range. Value over time is a condition that compares the current value of a KPI to its previous values over a specified time range. For example, you can create a Multi-KPI Alert that triggers when the CPU usage and memory usage of a service are both higher than their average values in the last 24 hours. Reference: [Create Multi-KPI alerts in ITSI], [Multi-KPI alert conditions in ITSI]
NEW QUESTION # 14
Which of the following describes enabling smart mode for an aggregation policy?
- A. Edit the aggregation policy, enable smart mode, select fields to analyze, click "Save"
- B. Configure -> Policies -> Smart Mode -> Enable, select "fields", click "Save"
- C. Edit the notable event view, enable smart mode, select "fields", and click "Save"
- D. Enable grouping in Notable Event Review, select "Smart Mode", select "fields", and click "Save"
Answer: B
Explanation:
Explanation
1. From the ITSI main menu, click Configuration > Notable Event Aggregation Policies.
2. Select a custom policy or the Default Policy.
3. Under Smart Mode grouping, enable Smart Mode.
4. Click Select fields. A dialog displays the fields found in your notable events from the last 24 hours.
NEW QUESTION # 15
Besides creating notable events, what are the default alert actions a correlation search can execute? (Choose all that apply.)
- A. Ping a host.
- B. Send email.
- C. Run a script.
- D. Include in RSS feed.
Answer: B,C,D
Explanation:
Throttling applies to any correlation search alert type, including notable events and actions (RSS feed, email, run script, and ticketing).
Reference:
B, C, and D are correct answers because they are the default alert actions that a correlation search can execute besides creating notable events. You can configure a correlation search to send an email, include the results in an RSS feed, or run a custom script when the search matches a defined pattern. Ping a host is not a default alert action for correlation searches. Reference: Configure correlation search settings in ITSI
NEW QUESTION # 16
What effects does the KPI importance weight of 11 have on the overall health score of a service?
- A. At least 10% of the KPIs will go critical.
- B. It is a minimum health indicator KPI.
- C. Importance weight is unused for health scoring.
- D. The service will go critical.
Answer: B
NEW QUESTION # 17
How do you automatically restrict a KPI to only the entities in its service, and generate KPI values for each entity?
- A. Select "No" for "Split by Entity" and "Yes" for "Filter to Entities in Service".
- B. Select "Yes" for "Split by Entity" and "No" for "Filter to Entities in Service".
- C. Select "Yes" for both "Split by Entity" and "Filter to Entities in Service".
- D. Select "No" for both "Split by Entity" and "Filter to Entities in Service".
Answer: C
Explanation:
Reference:
A is the correct answer because selecting "Yes" for both "Split by Entity" and "Filter to Entities in Service" allows you to automatically restrict a KPI to only the entities in its service and generate KPI values for each entity. Split by Entity splits the KPI search results by entity alias fields and calculates a separate KPI value for each entity. Filter to Entities in Service filters out any entities that are not part of the service from the KPI search results. This way, you can ensure that your KPI reflects only the relevant entities for your service and provides granular information for each entity. Reference: [Configure KPI settings in ITSI]
NEW QUESTION # 18
In maintenance mode, which features of KPIs still function?
- A. New KPIs can be created, but existing KPIs are locked.
- B. KPI calculations and threshold settings can be modified.
- C. KPI searches will execute but will be buffered until the maintenance window is over.
- D. KPI searches still run during maintenance mode, but results go to itsi_maintenance_summary index.
Answer: C
Explanation:
It's a best practice to schedule maintenance windows with a 15- to 30-minute time buffer before and after you start and stop your maintenance work. This gives the system an opportunity to catch up with the maintenance state and reduces the chances of ITSI generating false positives during maintenance operations.
Reference:
A is the correct answer because KPI searches still run during maintenance mode, but the results are buffered until the maintenance window is over. This means that no alerts are triggered during maintenance mode, but once it ends, the buffered results are processed and alerts are generated if necessary. You cannot create new KPIs or modify existing KPIs during maintenance mode. Reference: [Overview of maintenance windows in ITSI]
NEW QUESTION # 19
There are two Smart Mode configuration settings that control how fields affect grouping. Which of these is correct?
- A. Text similarity and category similarity.
- B. Text similarity and category deviation.
- C. Text deviation and category deviation.
- D. Text deviation and category similarity.
Answer: A
Explanation:
In the context of Smart Mode configuration within Splunk IT Service Intelligence (ITSI), the two settings that control how fields affect grouping are "Text similarity" and "Category similarity." Smart Mode is a feature used in event grouping that leverages machine learning to automatically group related events. "Text similarity" refers to how closely the textual content of event fields must match for those events to be grouped together, taking into account commonalities in strings or narratives within the event data. "Category similarity," on the other hand, relates to the similarity in the categorical attributes of events, such as event types or source types, which helps in clustering events that are similar in nature or origin. Both of these settings are crucial in determining how events are grouped in ITSI, influencing the granularity and relevance of the event groupings based on textual and categorical similarities.
NEW QUESTION # 20
ITSI Saved Search Scheduling is configured to use realtime_schedule = 0. Which statement is accurate about this configuration?
- A. If this value is set to 0, the scheduler may skip scheduled execution periods.
- B. If this value is set to 0, the scheduler bases its determination of the next scheduled search execution time on the current time.
- C. If this value is set to 0, the scheduler bases its determination of the next scheduled search on the last search execution time.
- D. If this value is set to 0, the scheduler might skip some execution periods to make sure that the scheduler is executing the searches running over the most recent time range.
Answer: C
Explanation:
Explanation
If set to 0, the scheduler determines the next scheduled search run time based on the last run time for the search. This is called continuous scheduling.
NEW QUESTION # 21
Which of the following items apply to anomaly detection? (Choose all that apply.)
- A. Use AD on KPIs that have an unestablished baseline of data points. This allows the ML pattern to perform it's magic.
- B. Anomaly detection automatically generates notable events when KPI data diverges from the pattern.
- C. There are 3 types of anomaly detection supported in ITSI: adhoc, trending, and cohesive.
- D. A minimum of 24 hours of data is needed for anomaly detection, and a minimum of 4 entities for cohesive analysis.
Answer: B,D
NEW QUESTION # 22
In distributed search, which components need to be installed on instances other than the search head?
- A. SA-IndexCreation and SA-ITSI-Licensechecker on indexers.
- B. SA-IndexCreation on idexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
- C. SA-ITSI-Licensechecker on indexers.
- D. SA-IndexCreation and SA-ITOA on indexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
Answer: A
Explanation:
SA-IndexCreation is required on all indexers. For non-clustered, distributed environments, copy SA-IndexCreation to $SPLUNK_HOME/etc/apps/ on individual indexers.
Reference:
In distributed search, the components that need to be installed on instances other than the search head are SA-IndexCreation and SA-ITSI-Licensechecker on indexers. SA-IndexCreation is an add-on that creates the indexes required by ITSI, such as itsi_summary and itsi_tracked_alerts. SA-ITSI-Licensechecker is an add-on that monitors the license usage of ITSI and generates alerts when the license limit is exceeded or about to expire. These components need to be installed on indexers because they handle the data ingestion and storage functions for ITSI. The other components, such as ITSI app and SA-ITOA, need to be installed on the search head(s) because they handle the search management and presentation functions for ITSI. Reference: Install IT Service Intelligence in a distributed environment
NEW QUESTION # 23
What are valid ITSI Glass Table editor capabilities? (Choose all that apply.)
- A. Adding KPI metric lanes to glass tables.
- B. Creating glass tables.
- C. Service swapping configuration.
- D. Correlation search creation.
Answer: A,B,C
Explanation:
Explanation
Create a glass table to visualize and monitor the interrelationships and dependencies across your IT and business services.
The service swapping settings are saved and apply the next time you open the glass table.
You can add metrics like KPIs, ad hoc searches, and service health scores that update in real time against a background that you design. Glass tables show real-time data generated by KPIs and services.
NEW QUESTION # 24
When in maintenance mode, which of the following is accurate?
- A. Service health scores and KPI events are deleted until the window is over.
- B. Once the window is over, KPIs and notable events will begin to be generated again.
- C. KPIs are shown in blue while in maintenance mode.
- D. Maintenance mode slots are scheduled on a per hour basis.
Answer: B
NEW QUESTION # 25
For which ITSI function is it a best practice to use a 15-30 minute time buffer?
- A. Correlation searches.
- B. Maintenance windows
- C. Adaptive thresholding.
- D. Anomaly detection.
Answer: B
Explanation:
Explanation
It's a best practice to schedule maintenance windows with a 15- to 30-minute time buffer before and after you start and stop your maintenance work. This gives the system an opportunity to catch up with the maintenance state and reduces the chances of ITSI generating false positives during maintenance operations.
NEW QUESTION # 26
There are two departments using ITSI. Finance and Sales. Analysts in each department should not be allowed to see each other's services. What are the role configuration steps required to accomplish this?
- A. itoa_finance_admin, inherited from itoa_admin; itoa_sales_admin, inherited from itoa_team_admin; itoa_finance_analyst, inherited from itoa_analyst; itoa_sales_analyst, inherited from itoa_team_analyst.
- B. itoa_finance_admin, inherited from itoa_admin; itoa_sales_admin, inherited from itoa_team_admin; itoa_finance_analyst, inherited from itoa_analyst; itoa_sales_analyst, inherited from itoa_analyst.
- C. itoa_finance_admin, inherited from itoa_team_admin; itoa_sales_admin, inherited from itoa_team_admin; itoa_finance_analyst, inherited from itoa_analyst; itoa_sales_analyst, inherited from itoa_analyst.
- D. itoa_finance_admin, inherited from itoa_admin; itoa_sales_admin, inherited from itoa_team_admin; itoa_finance_analyst, inherited from itoa_team_analyst; itoa_sales_analyst, inherited from itoa_team_analyst.
Answer: A
NEW QUESTION # 27
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Splunk SPLK-3002 certification exam is a valuable credential for IT professionals who want to demonstrate their expertise in using Splunk ITSI to monitor, analyze, and troubleshoot complex IT environments. By passing SPLK-3002 exam, candidates can enhance their career opportunities and increase their earning potential.
Earning the Splunk IT Service Intelligence Certified Admin certification can provide a number of benefits to IT professionals. It can help to validate their expertise in managing and administering ITSI, which can lead to increased job opportunities and higher salaries. Splunk IT Service Intelligence Certified Admin certification can also provide a sense of personal and professional accomplishment, while demonstrating a commitment to ongoing learning and development in the field of IT.
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