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NEW QUESTION # 34
A customer complains about excessive lag between the speaker and listener in the IP Office VoIP system.
What should you do to determine the cause of the delay?
- A. Use Wireshark packet analyzer.
- B. Enable monitoring of RTCP (Real-Time Transport Control Protocol).
- C. Analyze VoIP settings of IP telephones.
- D. Utilize SSA (System Status Application).
- E. Debug view.
Answer: A,B
NEW QUESTION # 35
To allow a user access to the SSA tool for system monitoring and troubleshooting, which rights group in the security setting must the user have enabled?
- A. Administration group
- B. Installation group
- C. Admin System
- D. Maint Admin
Answer: A
NEW QUESTION # 36
Where should the firmware files (.bin) for an IP telephone be placed on the system SD card?
- A. /primary
- B. /dynamic
- C. /backup
- D. /temp
- E. /lvmail
Answer: A
NEW QUESTION # 37
When creating a Short Code that is to connect to a Start point on Modules in the Voicemail Pro, which Short Code feature should you use?
- A. Voicemail On
- B. Voicemail Off
- C. Voicemail Call
- D. Voicemail Collect
Answer: D
NEW QUESTION # 38
For trunks with a combo card, which two types of cards could be present? (Choose two.)
- A. Analog
- B. E&M
- C. SIP
- D. BRI
- E. PRI
Answer: A,D
NEW QUESTION # 39
Session Border Control is an essential component for QoS, security, and routing for a customer using which two protocols? (Choose two.)
- A. MPLS
- B. SIP
- C. ISDN
- D. PSTN
- E. H.323
Answer: A,B
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100177106
NEW QUESTION # 40
Which IP Office feature is required to initiate screen pops, where the caller ID triggers a computer to open a record related to that number?
- A. TAPILink Lite
- B. IMAP
- C. Outlook Plugin
- D. UMS
Answer: A
NEW QUESTION # 41
A customer wants to use one of their local servers to supply the time and date for the IP Office.
In the System menu/Time Config Source, which setting would you select to achieve this?
- A. None
- B. SNTP
- C. Local
- D. Voicemail Pro/Manager
Answer: B
NEW QUESTION # 42
An IP Office 500 V2 has two SD card slots, and the first slot contains the System SD card with a unique feature key number. What is the primary purpose of the unique feature key number?
- A. To validate the license
- B. To enable firmware upgrades
- C. To store the correct version binary files
- D. To select the type of voicemail (Embedded or Voicemail Pro)
Answer: A
NEW QUESTION # 43
A customer has a Windows Voicemail Pro server and wants incoming calls to be directed to a specific user if the caller's phone number is listed in their records. Which voicemail action type must be configured to achieve this?
- A. Configuration Action
- B. Database Action
- C. Miscellaneous Action
- D. Conditional Action
Answer: B
NEW QUESTION # 44
Which method can be used to add new users to a Server Edition in Select mode?
- A. with UMS
- B. with copy and paste
- C. with Outlook Plugin
- D. with LDAP
Answer: D
NEW QUESTION # 45
Which statement about the Linux OS for IP Office is true?
- A. IP Office system configurations can be completed using either the Linux command line or a GUI interface.
- B. The base operating system installed is CentOS.
- C. The IP Office for Linux software is only available as a custom order from Avaya and cannot be downloaded.
- D. The Linux OS is an optional component that can be installed after IP Office Server Edition installation.
Answer: D
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100175282 Page: 15
NEW QUESTION # 46
A customer is using Voicemail Pro and would like to configure voicemails to be sent to email. However, they would like to use the most secure method possible.
Which two methods can the technician suggest for sending voicemails via email? (Choose two.)
- A. Outlook
- B. MAPI
- C. SNMP
- D. TAPI
- E. SMTP with STARTTLS encryption
Answer: B,E
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100174760 Page: 57
NEW QUESTION # 47
How can you find the IP address of an IP extension?
- A. Use the Extension Summary in SSA.
- B. Look on the label on the underside of all IP Phones.
- C. Use ARP from your PC.
- D. Use Monitor to reset the telephone, and watch it get a new DHCP address.
Answer: A
NEW QUESTION # 48
A customer's main number is routed to the destination VM:Main in the incoming call route menu.
Where should you now look to see the routing of these calls?
- A. Auto Attendant menu
- B. Voicemail Pro Modules
- C. Users
- D. Hunt Groups
Answer: B
NEW QUESTION # 49
In the IP Office Manager program, which statement describes a condition that will enable the display of the Voicemail Recording tab?
- A. Voicemail Pro is running on a Linux machine.
- B. Voicemail Pro/Lite is selected in the IP Office.
- C. The IP Office system is a Server Edition.
- D. An Essential Edition is included in the IP Office.
Answer: B
NEW QUESTION # 50
Providers are components of one-X Portal, each of which performs a specific role.
What is the Telephony CSTA provider responsible for?
- A. It handles obtaining directory information from the IP Office systems.
- B. It handles the browser connections between users and the one-X Portal server.
- C. It handles direct interaction with the voicemail server for features such as message playback via the browser.
- D. It handles telephony communications to and from the IP Office systems assigned to it.
Answer: D
NEW QUESTION # 51
When using the System Status Application to troubleshoot an issue, which two are used for collecting data? (Choose two.)
- A. Selective View
- B. Resource View
- C. Development Tracing
- D. Continuous Log
- E. Snapshot Only
Answer: D,E
NEW QUESTION # 52
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