
[Mar-2026] 220-1202 Questions - Truly Beneficial For Your CompTIA Exam
Download CompTIA 220-1202 Sample Questions
NEW QUESTION # 42
A technician is setting up a Windows server to allow remote desktop connections for multiple users. Which of the following should the technician configure on the workstation?
- A. User Accounts
- B. Computer Management
- C. Firewall
- D. Ease of Access
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
To allow Remote Desktop Protocol (RDP) access, the firewall must be configured to allow inbound connections on TCP port 3389. If the Windows Firewall blocks RDP, users will not be able to connect remotely even if the feature is enabled in system settings.
B: Computer Management allows configuration of services and local users, but not network access.
C: User Accounts is for account setup and control, but enabling remote access requires firewall configuration.
D: Ease of Access is unrelated to remote connectivity-it's for accessibility features.
Reference:
CompTIA A+ 220-1102 Objective 2.2: Compare and contrast security measures and firewall settings.
Study Guide Section: Enabling and securing RDP via firewall settings
NEW QUESTION # 43
An employee is trying to connect their company laptop to an airport's Wi-Fi during a business trip. Once the network is connected, a pop-up window appears with the airport logo, which the employee quickly closes.
The internet connection is not working properly. Which of the following should a help desk technician suggest?
- A. Contact the airport IT department
- B. Reconnect to the network and read the pop-up carefully
- C. Look for a wall socket with RJ45 and try to connect the laptop to it
- D. Tell the employee that company policy prohibits connection to public Wi-Fi
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Most public Wi-Fi networks requireinteraction with a captive portal(e.g., terms of use or login). Dismissing it prevents the user from gaining internet access. Reconnecting and completing the portal page is essential.
FromAll-in-One Exam Guide:
"Many public hotspots require user acknowledgment or login via a captive portal. Skipping this step results in no internet access."
NEW QUESTION # 44
Multiple users clicked a phishing link from a compromised email account. The security team isolates and removes the threat. Then, the management team provides security awareness training to the company. What step is this?
- A. Update the antivirus software.
- B. Perform additional scans.
- C. Compile lessons learned.
- D. Provide user education.
Answer: D
Explanation:
This is part of theuser educationstep after a security incident to prevent future occurrences.
FromQuentin Docter - Complete Study Guide:
"User education and awareness is a crucial part of preventing phishing attacks. After an incident, it is vital to train users on recognizing suspicious messages." .
NEW QUESTION # 45
A technician is 3-D printing high-strength, carbon fiber-based filament parts for a customer order. Which of the following is the most important for the technician to use?
- A. ESD mat
- B. Air filter mask
- C. Steel-toed boots
- D. Antistatic bags
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Carbon fiber filamentcan producefine particles or fumesduring printing, which may be harmful when inhaled.
Wearing anair filter maskis essential to protect the respiratory system.
FromQuentin Docter - CompTIA A+ Complete Study Guide:
"When working with advanced materials like carbon fiber, always use appropriate personal protective equipment such as air filter masks to prevent inhalation of dangerous particles."
NEW QUESTION # 46
What is found in an MSDS (Material Safety Data Sheet) for a battery backup?
- A. Voltage
- B. Configuration steps
- C. Installation instructions
- D. Emergency procedures
Answer: D
Explanation:
An MSDS providessafety and emergency procedures, such as what to do if a battery leaks or catches fire. It is not a technical or setup guide.
FromTravis Everett - CompTIA A+ All-in-One Exam Guide:
"An MSDS contains safety information, including handling, storage, and emergency procedures related to potentially hazardous components like UPS batteries."
NEW QUESTION # 47
Which of the following methods would make data unrecoverable but allow the drive to be repurposed?
- A. Implementing EFS
- B. Degaussing the device
- C. Deleting the partitions
- D. Performing a low-level format
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
A low-level format (also referred to as a zero-fill or full format) writes over every sector on a storage device, effectively destroying the existing data and making recovery nearly impossible. Unlike degaussing, which renders the drive unusable, a low-level format maintains the integrity of the device, allowing it to be repurposed or reused.
A: Deleting partitions does not fully erase data; it only removes references in the partition table.
B: EFS (Encrypting File System) encrypts files but does not securely wipe them.
D: Degaussing destroys the magnetic structure of a drive, making it inoperable and not reusable.
Reference:
CompTIA A+ 220-1102 Objective 4.3: Given a scenario, implement basic change management best practices.
Study Guide Section: Drive sanitation methods - low-level format vs. degaussing vs. deletion
NEW QUESTION # 48
A company wants to use a single operating system for its workstations and servers and avoid licensing fees.
Which of the following operating systems would the company most likely select?
- A. macOS
- B. Windows
- C. Chrome OS
- D. Linux
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Linux is an open-source operating system that is freely available and does not require traditional licensing fees. It is highly versatile and scalable, making it suitable for both workstations and servers. Many enterprise environments use Linux to reduce software costs and benefit from robust server features.
B: Windows requires per-device or per-user licensing for both workstation and server editions.
C: macOS is proprietary and limited to Apple hardware with licensing restrictions.
D: Chrome OS is designed for lightweight devices and lacks server functionality.
Reference:
CompTIA A+ 220-1102 Objective 1.8 & 1.9: Identify common features and tools of the Linux client/desktop OS.
Study Guide Section: Open-source operating systems and licensing considerations
NEW QUESTION # 49
A user reports getting a BSOD (Blue Screen of Death) error on their computer at least twice a day. Which of the following should the technician use to determine the cause?
- A. Performance Monitor
- B. Event Viewer
- C. System Information
- D. Device Manager
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Event Viewer is the primary tool used to investigate system-level errors and logs, including BSODs. When a BSOD occurs, Windows logs the error codes and associated system behavior under "System" logs in Event Viewer. This allows the technician to review crash events, identify error codes (e.g., STOP codes), and pinpoint hardware or driver issues.
B: Performance Monitor is used for real-time performance tracking and trend analysis, not crash logs.
C: System Information displays system specs but not crash logs or events.
D: Device Manager shows device status and driver issues but doesn't retain error logs related to BSODs.
Reference:
CompTIA A+ 220-1102 Objective 3.1: Given a scenario, troubleshoot common Windows OS problems.
Study Guide Section: Troubleshooting BSODs using Event Viewer and system logs
NEW QUESTION # 50
A user reports some single sign-on errors to a help desk technician. Currently, the user is able tosign in to the company's application portal but cannot access a specific SaaS-based tool. Which of the following would the technician most likely suggest as a next step?
- A. Reset the device being used to factory defaults
- B. Reenroll the user's mobile device to be used as an MFA token
- C. Bypass single sign-on by directly authenticating to the application
- D. Use a private browsing window to avoid local session conflicts
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
SSO issues are often related to cached session data, cookies, or browser artifacts. The fact that the user can access the company portal but not one specific SaaS tool suggests a session or token problem. Using a private
/incognito browsing window allows a clean session to be initiated, which often resolves SSO conflicts.
A: Reenrolling MFA is not related unless access issues stem from failed multifactor authentication.
C: Bypassing SSO may not be possible depending on the SaaS tool and company policies.
D: Factory resetting a device is a last resort and unnecessary in this case.
Reference:
CompTIA A+ 220-1102 Objective 3.3: Troubleshoot common software, application, and OS security issues.
Study Guide Section: Troubleshooting login and authentication issues, especially with SSO services.
NEW QUESTION # 51
A technician installs VPN client software that has a software bug from the vendor. After the vendor releases an update to the software, the technician attempts to reinstall the software but keeps getting an error message that the network adapter for the VPN already exists. Which of the following should the technician do next to mitigate this issue?
- A. Map the network adapter to the new software.
- B. Run the latest OS security updates.
- C. Delete hidden network adapters.
- D. Update the network adapter's firmware.
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
VPN clients often create virtual network adapters. If the software wasn't uninstalled properly or crashed during install, leftover (often hidden) virtual adapters can prevent reinstallation. The proper solution is to delete hidden network adapters using Device Manager (with "Show hidden devices" enabled).
A: OS updates won't fix a leftover driver or adapter issue.
B: Mapping an adapter to the software is not a standard or viable solution.
C: Firmware updates apply to physical adapters, not virtual VPN adapters.
Reference:
CompTIA A+ 220-1102 Objective 3.1: Troubleshoot common Windows OS and network issues.
Study Guide Section: Troubleshooting network adapter conflicts and VPN client errors
NEW QUESTION # 52
A user has been adding data to the same spreadsheet for several years. After adding a significant amount of data, they are now unable to open the file. Which of the following should a technician do to resolve the issue?
- A. Increase the amount of RAM.
- B. Revert the spreadsheet to the last restore point.
- C. Defragment the storage drive.
- D. Upgrade the network connection speed.
Answer: A
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
When a spreadsheet becomes very large, opening and processing it requires more memory (RAM). If the system doesn't have sufficient memory, it may fail to load the file properly. Upgrading or increasing the available RAM can resolve performance and loading issues with very large files.
A: Restore points roll back system settings, not individual file content.
C: Defragmentation optimizes disk performance but won't help with memory issues.
D: Network speed has no effect if the file is stored and opened locally.
Reference:
CompTIA A+ 220-1102 Objective 3.3: Troubleshoot common application and performance issues.
Study Guide Section: Troubleshooting large-file performance and system resource limitations
NEW QUESTION # 53
Which of the following prevents forced entry into a building?
- A. Bollard
- B. PIV card
- C. Motion-activated lighting
- D. Video surveillance
Answer: A
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
A bollard is a sturdy physical barrier-often a steel or concrete post-designed to prevent vehicles or unauthorized individuals from ramming into or entering secure areas of a building. It provides physical security and is commonly used outside entrances to prevent forced entry.
A: PIV (Personal Identity Verification) cards are used for identity access control, not physical blocking.
B: Motion lighting may deter activity but doesn't physically prevent entry.
C: Surveillance records activity but cannot stop a forced entry.
Reference:
CompTIA A+ 220-1102 Objective 2.4: Compare and contrast physical security measures.
Study Guide Section: Physical security devices - barriers, bollards, and deterrents
NEW QUESTION # 54
Which of the following filesystems supports read and write operations for Windows, macOS, and Linux?
- A. ext4
- B. ReFS
- C. exFAT
- D. NTFS
- E. APFS
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
exFATis the only listed file system that supports both read and write access across Windows, macOS, and Linux (with appropriate drivers). It's optimized for flash storage and external drives.
FromAll-in-One Exam Guide:
"exFAT is a lightweight file system with cross-platform read/write support, ideal for use on removable drives when compatibility is essential."
NEW QUESTION # 55
A technician needs to provide remote support for a legacy Linux-based operating system from their Windows laptop. The solution needs to allow the technician to see what the user is doing and provide the ability to interact with the user's session. Which of the following remote access technologies would support the use case?
- A. VNC
- B. SSH
- C. RDP
- D. VPN
Answer: A
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
The correct answer isVNC (Virtual Network Computing). VNC is a graphical desktop-sharing system that uses the Remote Frame Buffer protocol (RFB) to remotely control another computer. It is platform- independent and widely supported on Linux, which makes it ideal for providinginteractive remote support for a Linux-based operating system. It allows the technician not only to view the remote desktop session but also tocontrol it, fulfilling the need to see and interact with the user's session.
* A. VPN(Virtual Private Network) creates a secure tunnel to a network but doesnot provide desktop sharing or session controlby itself.
* C. SSH(Secure Shell) provides secure command-line access to Unix/Linux systems but does not offer graphical desktop interaction, which is a requirement in this case.
* D. RDP(Remote Desktop Protocol) is primarily a Microsoft protocol, and although it can be made to work on Linux, it isnot natively supported on legacy Linux systems, and thusless suitablethan VNC in this scenario.
CompTIA A+ 220-1102 Core 2 Objective Reference:
Objective 1.8 - Given a scenario, use features and tools of the operating system.
Under this objective, candidates are expected to be familiar with remote access technologies, includingRDP, SSH, and VNC, and understand their appropriate uses and limitations on different platforms such as Windows and Linux.
NEW QUESTION # 56
A user recently installed an application that accesses a database from a local server. When launching the application, it does not populate any information. Which of the following command-line tools is the best to troubleshoot the issue?
- A. nslookup
- B. curl
- C. netstat
- D. ipconfig
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
The scenario involves an application that should retrieve data from a local database server but is failing to do so. This likely indicates a problem in communication between the application and the database server (such as a network issue, port misconfiguration, or service unavailability). The correct troubleshooting approach involves testing the network/service connectivity between the client and the database.
Let's examine the options:
* A. ipconfig:This command displays IP configuration details for Windows systems, such as IP address, subnet mask, and default gateway. While useful for diagnosing general networkissues, it does not test service connectivity or the availability of a specific application port/service.
* B. nslookup:Used to query DNS servers to resolve domain names to IP addresses. However, since the question references a local server (likely accessed via IP or static hostname), DNS is probably not involved. Also, it does not test application/service availability.
* C. netstat:Displays active TCP connections, listening ports, and routing tables. It helps determine whether the local system is listening for or maintaining any network connections, but it does not initiate a connection to test availability. It's diagnostic but not interactive for service testing.
* D. curl:This is the most appropriate tool for this scenario. curl is used to test connectivity to services over protocols like HTTP, HTTPS, FTP, and more. If the application retrieves data via a web interface or API (common in database-driven applications), curl can be used to test if the application can successfully reach and retrieve data from the server. It provides immediate, testable feedback on whether the server and service are available and responsive.
Example usage:
curlhttp://localhost:8080/api/data
This command would test whether a local server's application programming interface (API) is available and responding on port 8080.
CompTIA A+ 220-1102 Reference Points:
* Objective 2.4: Given a scenario, use appropriate tools to troubleshoot and support Windows OS issues.
* Objective 3.3: Use appropriate tools to troubleshoot and resolve issues.
* The CompTIA A+ Core 2 study guide references curl as a useful command-line utility for testing connectivity and troubleshooting application access to services.
NEW QUESTION # 57
Which of the following is used to apply corporate restrictions on an Apple device?
- A. Management profile
- B. Apple ID
- C. App Store
- D. VPN configuration
Answer: A
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
A management profile is used to enforce corporate policies on Apple devices. These profiles are installed via an MDM (Mobile Device Management) solution and control access, restrictions,Wi-Fi settings, app installations, and more. They're critical for managing devices in a business environment.
A: The App Store allows software downloads but doesn't control policies.
B: VPN configuration is used for secure remote connections, not enforcement of restrictions.
C: Apple ID is for personal account access to Apple services, not corporate device management.
Reference:
CompTIA A+ 220-1102 Objective 2.2: Compare and contrast security tools and MDM features.
Study Guide Section: Mobile device management and configuration profiles (Apple/iOS)
NEW QUESTION # 58
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