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ServiceNow CSA (ServiceNow Certified System Administrator) certification exam is a rigorous test designed to evaluate an individual's knowledge and skills in using the ServiceNow platform. A ServiceNow CSA certified individual is proficient in managing, configuring, and implementing various ServiceNow applications and modules. ServiceNow Certified System Administrator certification is recognized globally and is highly valued by employers who use the ServiceNow platform.
ServiceNow CSA (ServiceNow Certified System Administrator) Certification Exam is an industry-leading certification that validates an individual's knowledge and skills in using the ServiceNow platform. The ServiceNow CSA Certification Exam is designed for professionals who work with the ServiceNow platform and are responsible for configuring, managing, and maintaining ServiceNow instances. ServiceNow Certified System Administrator certification exam tests the knowledge of candidates in various areas such as ServiceNow core applications, user administration, data management, and system automation.
ServiceNow CSA Exam Syllabus Topics:
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NEW QUESTION # 157
How would you navigate to the Schema map for a table?
- A. System Definition > Dictionary: Select Table; Go to Related links and click Show Schema Map
- B. System Dictionary > Show Schema Map; Select Table
- C. System Definition > Tables; Select Table; Go to Related links and click Show Schema Map
- D. System Definition > Show Schema Map; Select Table
Answer: C
NEW QUESTION # 158
What is a schema map?
- A. A schema map graphically displays the Configuration Items that support a business service
- B. A schema map displays the details of tables and their relationships in a visual manner, allowing administrators to view and easily access different parts of the database schema
- C. A schema map graphically organizes the visual task boards for the CMDB
- D. A schema map enables administrators to define records from specific tables as trouble sources for Configuration Items
Answer: B
NEW QUESTION # 159
What access does a user need to be able to import anicies to a knowledge base?
- A. Can contribute
- B. sn_knowledge_contripute
- C. Can import
- D. sn_knowledge_import
Answer: A
NEW QUESTION # 160
What are examples of Core tables in the ServiceNow platform?
- A. Team, Party, Awards
- B. Configuration, Connect, Chat
- C. Work, Caller, Timecard
- D. User, Task, Incident
Answer: B
NEW QUESTION # 161
What ServiceNow feature can be triggered by events, and is used to inform users about activities or updates in ServiceNow?
- A. Emails
- B. Texts
- C. Alerts
- D. Notifications
- E. Events
Answer: E
NEW QUESTION # 162
While showing a customer their incident form, they ask to change the Priority field title to display their internal terminology PValue. How would you do that?
Choose 2 answers
- A. Right click on Priority and select Configure Display Settings
- B. Right click on Priority and select Configure Dictionary
- C. Right click on Priority and select Configure Label
- D. Right click on Priority and select Configure Column
Answer: B,C
NEW QUESTION # 163
What is the platform name for the Group table?
- A. group
- B. SyS_USer_group
- C. Sys_group
- D. sys_groups
Answer: B
NEW QUESTION # 164
_______________ is a computer program running as a service; a physical computer dedicated to running one
or more services, or a system running a database.
Answer:
Explanation:
Server
NEW QUESTION # 165
Which one of the following is NOT a type of Visual Task Board?
- A. Flexible
- B. Guided boards
- C. Feature
- D. Freeform
Answer: C
Explanation:
Explanation
https://docs.servicenow.com/bundle/london-servicenow-platform/page/use/visual-task-boards/reference/r_Board
NEW QUESTION # 166
What are three security modules often used by the System Administrator? (Choose three.)
- A. System Security > Security
- B. System Security > Access Control (ACL)
- C. Password Management > Security Questions
- D. System Security > High Security Settings
- E. Utilities > Migrate Security
- F. System Properties > Security
- G. Self-Service > My Access
Answer: B,D,F
NEW QUESTION # 167
In what order are Access Controls evaluated?
- A. Table-level - most specific to most general; then Field-level- most specific to mast general
- B. Table-level - most specific to most general; then Row-level - most specific to most general
- C. Field-level - most specific to most general: then Table-level - most specific to most general
- D. Field-level - mast general to most specific: then Row-level - most specific to most general
Answer: C
NEW QUESTION # 168
Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?
- A. Select Import Set, Select Transform Map, Run Transform
- B. Load Data, Create Transform Map, Run Transform
- C. Select Data Source, Schedule Transform
- D. Define Data Source, Select Transform Map, Run Transform
Answer: A
NEW QUESTION # 169
That access does a user need to be able to import articles to a knowledge base?
- A. Can contribute
- B. Can import
- C. sn_knowledge contribute
- D. sn_knowledge_import
Answer: A
NEW QUESTION # 170
What table acts as a staging area for records imported from a data source?
- A. Transform Table
- B. Staging Table
- C. Import Set Row Table
- D. Temp Table
Answer: C
NEW QUESTION # 171
What are the three components of a filter condition?
- A. Field. Operator and Value
- B. Condition. Operator, and Value
- C. Variable, Field, and Value
- D. Field, Condition, and Value
Answer: A
NEW QUESTION # 172
When importing data, what happens to imported rows, if no coalesce field is specified?
- A. All rows are treated as new records. No existing records are updated.
- B. Duplicate rows are rejected from the import.
- C. All rows are treated as new records, but errors will be flagged in the import log.
- D. All rows are rejected from the import, as coalesce field is required.
Answer: C
NEW QUESTION # 173
Record numbers have to be manually incremented
- A. False
- B. True
Answer: A
NEW QUESTION # 174
On what part of the ServiceNow instance, would you find the option to Impersonate User?
- A. Application Navigator
- B. Content Frame
- C. Banner
- D. Module
Answer: C
NEW QUESTION # 175
What kind of data can Import Sets use to populate tables in ServiceNow?
- A. XML, SOAP, and CSS
- B. XML. CSV, and Excel
- C. SOAP, REST, and XML
- D. CSS, SOAP, and Excel
Answer: B
Explanation:
Explanation
https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/import-sets/concept/c_Imp
NEW QUESTION # 176
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