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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Call Flow Analysis | 15%-20% | - Call Processing
|
| Avaya Aura Core Architecture | 20%-25% | - Core Components Overview
|
| Troubleshooting Avaya Aura Core Components | 25%-30% | - Support Operations
|
| Voice Networking Fundamentals | 10%-15% | - Protocols and Standards
|
| System Monitoring and Diagnostic Tools | 20%-25% | - Troubleshooting Utilities
|
| Maintenance and Support Best Practices | 5%-10% | - Operational Tasks
|
Avaya Aura® Core Components Support Certified Sample Questions:
1. When viewing the Avaya Aura System Manager (SMGR) alarms, which alarm information is particularly useful for finding more information in the available documentation?
A) Severity
B) Source IP address
C) M/E Ref Number/SysOID
D) Status
E) NotificationOID
F) Event ID
2. Avaya Subscription event packages are used to subscribe to real-time event notifications. Which three of the following are Avaya Subscription event packages?
A) avaya-ldap-feature-status
B) avaya-ua-service-state
C) avaya-cm-feature-status
D) avaya-ccs-profile
E) avaya-trunk-status
F) avaya-dialog-state
3. When retrieving a message from Avaya Aura Messenger (AAM), what is the purpose of the RE-INVITE message?
A) The RE-INVITE message is used to retry the initial INVITE message if it was not transmitted successfully.
B) The RE-INVITE message is sent to connect the voice port to the caller.
C) The RE-INVITE message is sent to establish a media path for the message retrieval process.
D) The RE-INVITE message is used to authenticate the user before message retrieval can begin.
4. During installation, the Trust Management Service establishes trust between different entities through the exchange of security certificates. Which three entities does the Trust Management Service establish trust between?
A) Communication Manager
B) Identity Management
C) Certificate Authority
D) Session Manager
E) System Manager
F) Media Gateway Controller
5. A customer called Avaya Support stating that shortly after some maintenance work was done, they cannot make or receive calls. Which command in Avaya Aura Communication Manager (CM) can the administrator execute to determine if the H.248 Gateways were placed in a maintenance busy state?
A) Status health
B) Trace trunk x
C) Status signaling group x
D) Status media-gateways
E) Status maintenance busy
Solutions:
| Question # 1 Answer: F | Question # 2 Answer: A,C,D | Question # 3 Answer: C | Question # 4 Answer: A,C,D | Question # 5 Answer: E |







