Certified Implementation Specialist - Service Mapping (CIS-SM) Exam Certification Path

Applicants need to be a ServiceNow Certified System Administrator, have experience with at least two end-to-end ServiceNow implementations, and have adequate ServiceNow Scripting expertise to excel in this test. To better train participants to become active implementation experts, ServiceNow also provides an Implementation Bootcamp. The training courses mentioned above are also prerequisites for the exam. As unofficial prerequisites or recommendations, students should take the CIS-SM practice test.

Please download the test blueprint to review what will be discussed to prepare for the exam.

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ServiceNow CIS-SM Exam Syllabus Topics:

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sm-blueprint.pdf

Who should take the Certified Implementation Specialist - Service Mapping (CIS-SM) Exam

ServiceNow clients, associates, personnel, and those interested in becoming a ServiceNow SM Certified Implementation Specialist have access to the ServiceNow Certified Implementation Specialist Service Mapping (SM) test. The Financials Implementation Service Mapping exam is designed for professional consultants and those who execute SM from ideation to demand, project, resource, and time monitoring.