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IBM C2070-580 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation and Configuration | 10% | - Deployment validation and verification - Case Manager Administration Client (CMAC) usage - Single and distributed server installation - Deploying add-on components |
| Extending Case Management Solutions | 17% | - Analytics and reporting customization - Integration with other IBM products - REST API usage and integration - Custom widgets and eForms development - iLog JRules and business rules integration |
| Designing, Deploying and Testing Case Solutions | 45% | - Solution deployment and testing procedures - Custom mashup pages and UI customization - Case Manager object model - Case Builder features and artifacts - Case Client and space templates - Case tasks, process fragments and BPM integration - Security model and permissions - Case Analyzer, Case Monitor and eForms integration |
| Migration, Troubleshooting and Maintenance | 14% | - Solution migration to production - Performance tuning and maintenance - Logging, monitoring and troubleshooting |
| Planning and Architecture | 14% | - Minimum installation and system requirements - Development vs production environment differences - Integrated product capabilities - Solution identification and use cases - IBM Case Manager architecture overview |
IBM Case Manager V5.0 Sample Questions:
Question 1
How would you hide the create and manage spaces and catalog entries from the user interface on a Mashup Server in a production environment?
A. In the Mashup Center Space Manager, select Hide Create and Manage spaces from the Actions function
B. In Case Manager Administration Client, configure and run the Export Pages task with Read Only option selected
C. In the WebSphere administration console, from the Resource environment providers > Mashup ConfigServices > Custom properties set com.ibm.mashups.lockeddown to True
D. In Case Manager Administration Client, configure and run the Deploy Case Manager Client task with Modify Pages setting unchecked
Question 2
Querying for a class, creating a case, updating case properties, adding a document to a case and adding a folder in a case folder are functions offered by which Case Manager API?
A. IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine
B. Content Engine REST API (P8CEREST)
C. IBM Case Manager REST API (CASEREST)
D. Process Engine REST API (P8BPMREST)
Question 3
Which of the following represents a case in Content Engine?
A. A custom object filed in a case type folder
B. A custom object filed by year, month, date, time
C. A folder object filed by year, month, date, time
D. A folder object filed in a case type folder
Question 4
Which two items are always part of a case management solution? (Choose two)
A. Analytics
B. System integrations
C. Process
D. Database lookups
E. Content
Question 5
Which of the following add-on products can NOT be used to extend IBM Case Manager?
A. IBM Lotus Sametime
B. WebSphere ILOG JRules
C. IBM Forms
D. Cognos Real Time Monitoring
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: C,E | Question 5 Answer: C |







