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IBM Tivoli Automation Sales Mastery Test v4 Sample Questions:

1. What is the name of the IBM Business Service Management solution that: Simplifies service model maintenance through discovery integration, Provides Real-time status through Consolidated Operations Management integration, and Calculates "Key Performance Indicators" by leveraging automated acquisition of business metrics?

A) All of the above.
B) Tivoli Business Service Strategy
C) Tivoli Business Service Management
D) IBM Business Framework

2. What benefit(s) is/are available from using a White Board to explore opportunities for Tivoli Business Service Manager?

A) All of the above.
B) Resource for "back of the napkin" presentation.
C) The Whiteboard provides a friendly environment for probing questions that are used to determine a customer's environment, pain points, and business goals. Additionally, the White Board can be used to determine the customers important KPIs (Key Performance Indicators).
D) An emergency exit in the case of no projector.

3. What customer pain does Tivoli consolidated operation solutions address?

A) Both B & D
B) Event Management
C) Network reduction
D) Fault management
E) Software consolidation

Solutions: