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ISQI ISTQB Certified Tester Advanced Level Test Analyst (CTAL-TA v4.0) Sample Questions:

1. As an experienced Test Analyst, you have been asked to collaborate in usability test sessions for a new shopping cart application. In which way would you BEST contribute to this activity?

A) Assisting users in verifying that the correct prices have been displayed for items selected
B) Filling out a WAMMI questionnaire after completion of the usability test sessions
C) Executing purchasing scenarios during the sessions to ensure that accessibility has been addressed
D) Designing various purchasing scenarios for use during the usability test sessions

2. You are working on a project to build a purchasing system. The main requirements for the system are that it shall:
* Allow users to enter details of items that they wish to have purchased and, from these details, create a purchase request.
* Take each purchase request through a workflow that will allow the requestor's line manager to approve the request, reject it or return it for clarification / modification.
* Forward approved requests to the Purchasing Department.
* Allow purchasers to find the best available supplier for each approved request and place the request on that supplier as a purchase order.
The solution is being developed according to the company's traditional V-model methodology. The requirements are clearly documented and include a business process model.
System testing has finished and the test manager has asked you, the senior TA, to identify any parts of the product that should be focused on during acceptance testing. The results of this may be used to adjust the acceptance test plan.
You are using defect cluster analysis, only counting defects with severity levels 1 to 3, ignoring low severity levels 4 and 5. Function point analysis was used for estimating, so you have used function points as the unit of size for the various functional areas of the product. No numeric estimates of expected defect quantities were made for them individually but, as a result of product risk analysis, these functional areas have been ranked according to the amount of product risk that was predicted in them, with risk ranking 1 being the highest and
5 the lowest; the thoroughness of the testing performed so far has been proportional to that. The results are presented in the table below.
Functional area
Total function points
Product risk ranking
Defects found
Purchase Request entry
2000
2
30
Purchase Request workflow
1500
4
15
Purchase Request authorisation
1000
5
25
Supplier identification
2000
1
30
Purchase Order creation
1000
3
30
Which functional areas would you recommend for more test focus in acceptance testing?
a) Purchase Request entry
b) Purchase Request workflow
c) Purchase Request authorization
d) Supplier Identification
e) Purchase Order creation

A) a) and d)
B) c) and e)
C) a) and b)

3. You are working on a project to replace an old sales and merchandising system with a new system that will be based on modern platforms. The old system is still in production but is poorly documented and expensive to maintain. The new version will be developed using modern technology. The main requirements for the system are that it shall:
* Load sales data, sent electronically from the stores each evening, into a central database.
* Produce actual sales reports for the merchandisers, whose job is to manage stock levels in stores.
* Produce sales forecast reports, based on a combination of sales history and forecasting parameters. The parameters will be entered by the merchandisers into a browser-based front end and the reports will be produced overnight. The users will be able to see the reports next day, on screen or in print, by requesting this through the browser.
Requirements 1 and 2 are satisfied by the existing system and will be rewritten with no significant functional changes. Requirement 3 is new and has been clearly specified. Because of the poor test basis you have decided to perform experience-based functional correctness testing for requirements 1 and 2 with the support of checklists. Which would be the BEST items to include in the checklist for testing Requirement 2?
a) Does the sales quantity in the database for any one product in a particular store, equal the sales data input for that product / store?
b) Does the total sales value in the report for all products in a particular store, equal the sales data input for that store?
c) Does the sales quantity in the report for any one product in a particular store, equal the sales data input for that product / store?
d) Does successful login allow access to the report parameter entry features?
e) Does the total sales value in the database for all products in a particular store, equal the sales data input for that store?

A) b) and c)
B) d) and e)
C) a) and c)
D) b) and d)

4. You are assigned to an Agile team as a Test Analyst. In most ways, the team seems to be working well.
Iteration planning goes smoothly because the user stories are good quality. Most defects that are found by testing are fixed in the same iteration and those that do go live are not causing significant dissatisfaction amongst stakeholders. However, the team is unhappy because the Defect Removal Efficiency rate, measured for each iteration, is less than 80%.
What would be the MOST effective contribution by you as a TA, to improve the situation?

A) Participating in retrospectives
B) Reviewing requirements
C) Defect data collection and evaluation
D) Participating in root cause analysis

5. A Customer Relationship Management (CRM) system will be developed for a company that runs a chain of hotels. These are some of the requirements relating to staff in the call center.
* R1. High. An operator shall be able to find and see the details of a customer's booking. The data that may be used for the search include customer name, customer registration number (in the company's loyalty enrolment scheme) and booking reference.
* R2. High. An operator shall be able to amend a customer's booking. The data that may be amended include check-in and check-out dates, hotel, room type and tariff (with / without breakfast).
* R3. High. Before a booking amendment is accepted, the system shall display to the operator any difference in price with respect to the original booking. The operator shall confirm that the customer accepts the revised price and then the system shall record the accepted amendment.
* R4. Medium. Details of the amended booking shall be sent to the customer (see requirements for original customer booking for details).
* R5. High. Details of the extra amount payable shall be sent to the billing system for customer invoicing (see requirements for invoicing of the original customer booking for details).
You have been asked to review these requirements using this checklist:
* Specific - does each requirement deal with only a single aspect of the solution?
* Clear - is each requirement expressed in an unambiguous way with no possibility of interpretation or uncertainty about its meaning?
* Complete - does the set of requirements cover all of the stakeholders' reasonable needs?
* Unique - does each requirement address something that no other requirement also covers?
Assume that the other requirements referred to by R4 and R5 have been reviewed with a satisfactory outcome.
Considering these five requirements, to which checklist items would you answer 'No'?

A) 3 and 4
B) 1 and 2
C) 2 and 3
D) 1 and 4

Solutions: