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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. Myco, a telecom company, has recently implemented Pega Customer Decision Hub. Now, the company wants to move away from traditional marketing and leverage the always-on outbound capabilities.
What artifact do you configure to translate the traditional segments used to identify the target audience?

A) Audience
B) Engagement policies and Arbitration
C) Contact policies
D) Segmentation

2. U+ Bank, a retail bank, wants to show home loan offers to customers who log in to their website. U+ Bank decides to use the Pega Customer Decision Hub.
What information does the U+ Bank website receive in response to the real-time container request by Customer Decision Hub?

A) Only the image location and its placement type
B) Only relevant action details and its treatment details
C) Only the image location
D) Only the action name and description

3. MyCo, a telecom company, wants to send promotional emails to give away phone accessories. The accessories can only be given away in batches of 50. When the stock in a batch is completed, a new batch can be promoted again.
You have decided to use volume constraint to limit the number of actions in a batch.
To meet the business requirement, what Reset Interval setting do you select?

A) When accessed
B) Daily
C) Manual
D) Reset Interval does not matter for this scenario

4. U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are divided into various risk segments from AAA to CCC. The risk segmentation rules that the business provides use the Age and the customer Credit Score based on the following table. The bank uses a scorecard model to determine the customer Credit Score.

As a decisioning consultant, how do you implement the business requirement?

A) Add the risk segmentation rules in the Results tab of the scorecard rule.
B) Add three contact policies that correspond to the three risk segments.
C) Add a decision table to a decision strategy and pass the credit score as the parameter.
D) Add a decision table to a decision strategy and reference it in the scorecard component.

5. Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach. The company is introducing a new data plan.
Which two channels can the company use to present the new data plan to a customer? (Choose Two)

A) Chatbot
B) Retail store
C) Television
D) Billboard

Solutions: