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6002.1 pdf
  • Exam Code: 6002.1
  • Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
  • Updated: Aug 11, 2026
  • Q & A: 69 Questions and Answers
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  • Exam Code: 6002.1
  • Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
  • Updated: Aug 11, 2026
  • Q & A: 69 Questions and Answers
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  • Exam Code: 6002.1
  • Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
  • Updated: Aug 11, 2026
  • Q & A: 69 Questions and Answers
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Avaya 6002.1 Exam Syllabus Topics:

SectionObjectives
Avaya Aura Communication Manager Architecture- System components and deployment models
  • 1. Communication Manager core functions
    • 2. Server and media gateway architecture
      Implementation and Configuration- Initial system setup
      • 1. Dial plan configuration
        • 2. Class of service and permissions
          Maintenance and Troubleshooting- System monitoring and diagnostics
          • 1. Alarm management and logs analysis
            • 2. Fault isolation and recovery procedures
              Avaya Aura Messaging (CM Messaging)- Messaging system configuration
              • 1. Voice messaging integration
                • 2. Subscriber and mailbox management

                  Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:

                  1. To confirm that a survivable server is currently registered to the main CM servers, using the SAT. Which command should be entered

                  A) Status ess port-networks
                  B) Status survivable-processors
                  C) Status ess clusters
                  D) Display survivable-processors


                  2. A newly installed main Cm 6.0 server indicates it is in license error mode. A technician again 45 minutes later and it is still in error mode. The license was installed from the system management interface (SMI)?
                  Which statement describes the reason for the error mode?

                  A) The installer loaded a license for one of the survivable servers, not the main server, and the IPSIs, media Gateways, and/or IP phones have registered to it
                  B) The server cannot communicate with the IPSI or media gateway whose serial number was used in the license file.
                  C) The installer used the wrong interface to install the license and it is therefore not installed.
                  D) The license audit runs every 60 minutes and the error will be resolved in 15 minutes.


                  3. A user at a remote branch location is registered to a G450 media Gateway connected via processor Ethernet (PE) to a main communication manager in the core. The report that they are no longer able to place calls to users at the core
                  Which three procedures can be used to diagnose the source of problem? (Choose three)

                  A) Confirm that the registered field on the communication Manager Display media-gateway to Y.
                  B) Use the show MGC command on the media gateway to confirm the IP address of the PE enabled server at the core is administered as the primary controller of the media gateway.
                  C) Use the list registered -IP-station command on the communication manager to determine whether the user on the media gateway is registered.
                  D) Conform that the PE interface is active by executing the communication manager display processor Ethernet command and confirm that the allow H.248 Gateway field is set to Y.
                  E) Use the list survivable processor command to confirm that the survivable server is registered to the main communication manager.


                  4. Which two components are part of the Avaya Aura CM_Simplex template? (Choose two)

                  A) Session manager 6.0
                  B) Avaya Enablement Services (AES)
                  C) Utility services
                  D) CM 6.0


                  5. Which three statements about CM_Duplex CM 6.0 are true?

                  A) Software duplication is available, but hardware duplication is not available.
                  B) S8730 with DAL 2 card does not support server duplication in CM 6.0.
                  C) The S8510 server is not used for duplication
                  D) The CM duplex template supports CMM
                  E) Server duplication is configured via "Failover" option on CDROMs web interface


                  Solutions:

                  Question # 1
                  Answer: B
                  Question # 2
                  Answer: C
                  Question # 3
                  Answer: A,C,E
                  Question # 4
                  Answer: C,D
                  Question # 5
                  Answer: A,B,C

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