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Salesforce Certified Sales Cloud Consultant Sample Questions:

1. An executive at Cloud Kicks (CK) has asked its admin to create a diagram showing the high-level processes within the business. CK plans to use the diagram to show the context of a new process within the overall business.
What should the admin create to meet this requirement?

A) Value Stream Map
B) Capability Model
C) Detail Process Mapping

2. Cloud Kicks wants to help its sales reps identify stalled opportunities in a single view.
Which solution should the consultant recommend to meet the requirement?

A) Use Deal Insights In Pipeline Inspection
B) Create a screen flow.
C) Create a Lightning Web Component.

3. Universal Containers is growing its international business.
Domestic sales reps believe that the standard price book has too many records reflecting different currencies and country-specific product variations.
What should the consultant recommend to improve usability for sales reps?

A) Use custom price books for domestic and International customers.
B) Update the product naming conventions to Include the currency In the product name.
C) Use separate product catalogs for domestic and international customers.

4. Cloud Kicks (CK), a large global organization, is rolling out a complex Salesforce Release to its staff located in offices around the world.
Which approach should the consultant recommend that CK use for training this audience?

A) Conduct Train-the-trainer sessions.
B) Leverage Trailhead and documentation.
C) Configure In-App Guidance.

5. Cloud Kicks is in the process of implementing Sales Cloud for its sales teams. Senior management has concerns about adoption.
What should a consultant recommend to encourage adoption?

A) Establish goals and key metrics.
B) Run training in a sandbox environment.
C) Re-define the sales process.

Solutions: