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HP HP2-B149 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Needs Analysis | - Recommend appropriate HP printing hardware - Identify customer printing requirements |
| Topic 2: Sales Strategies | - Handle objections and close sales - Position HP printing solutions effectively |
| Topic 3: HP Printing Hardware Portfolio | - Differentiate HP printing solutions versus competition - Understand key HP printing product features and benefits |
| Topic 4: HP Printing Services & Support | - Explain HP Care Pack and support offerings - Value of services in total solution |
HP Selling HP Printing Hardware 2017 Sample Questions:
Which client would be best suited to Enterprise class devices?
- A. a client that rarely uses scanning/copying
- B. a client with low monthly page volumes
- C. a client looking for embedded solutions deployments
- D. a client with basic levels of security requirements
Correct Answer: C 🗳️
How do LaserJets with Jetintelligence improve the customer experience?
- A. by providing fast 2-sided printing up to full engine speed
- B. by being more energy efficient
- C. all of the above
- D. by providing fast first page out from ready and from sleep
Correct Answer: B,D 🗳️
Which statement is true about HP A3 printers?
- A. A3 printers have fewer moving parts leading to improved uptime and improved serviceability.
- B. A3 printers offer faster printing speeds for enterprise class when compared to business class.
- C. A3 printers offer high-gloss document quality with best value for black-only printing.
- D. A3 printers are designed for minimum interventions, with many consumables that need replacement.
Correct Answer: B 🗳️
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