[Oct 05, 2022] Pass ACSS 3313 Exam With 70 Questions
Ultimate Guide to Prepare Free Avaya 3313 Exam Questions and Answer
Avaya 3313 Exam Syllabus Topics:
| Topic | Details |
|---|---|
| Topic 1 |
|
| Topic 2 |
|
NEW QUESTION 19
Which SIP component converts different protocols such as Integrated Services Digital Networking (ISDN) or another IP protocol such as H.323?
- A. SIP Gateway Manager
- B. SIP Redirect Server
- C. SIP Gateway
- D. Back-to-Back User Agent (B2BUA)
Answer: C
NEW QUESTION 20
The Avaya Grep SipSequence.html report is generated from a call's SIP Message, and graphically displays the call flow through endpoints and route points.
Which three column headers are key headers in the SipSequence.html ladder diagram? (Choose three.)
- A. CSTA/TR87 Call ID
- B. AACC CDN
C .Avaya Aura Media server (AAMS) addresses - C. Customer telephone number
Answer: A,C
NEW QUESTION 21
If web Services Security is enabled, which three issues will you see unless the correct certificates have been imported to relevant machines? (Choose three.)
- A. Avaya Agent Desktop (AAD) does not launch successfully
- B. Certificate warning messages when browsing CCMA
- C. TLS Link between AACC and AES IS disconnected
- D. TLS Link between AACC and CM disconnected
Answer: B,C,D
NEW QUESTION 22
Refer to the Exhibit.
In a SIP-enabled contact center deployment which protocol is used to connect the Application Enablement Service (AES) and Contact Center Manager Server (CCMS)?
- A. TR87/TLS
- B. STP
- C. H.323
- D. TCP
- E. AML
Answer: B
NEW QUESTION 23
Which three statements regarding an Avaya Aura Media serve (AAMS) high availability (HA) solution are true? (Choose three.)
- A. Either the primary server or backup server can be in the active state, or the other AAMS server will be in the standby state.
- B. All SIP signaling and RTP streams will go to the Active server.
- C. The AAMS notifies Avaya Aura contact (AACC) through port 57012 that an AAMS failover has occurred.
- D. All SIP signalingand RTP streams will go to the active and standby server.
Answer: A,B,D
NEW QUESTION 24
The Avaya SIP Sleuth tool is used for viewing, analyzing, filtering and querying SIP message logs. Which two logs does Avaya SIP Sleuth support? (Choose two.)
- A. CCMS SIP message logs
- B. AAMS SIP message logs
- C. Network SIP message logs
- D. CCMS_ASM message logs
Answer: A,B
NEW QUESTION 25
The Avaya Aura Contact Center installer initiates a series of individual application installations, with each one creating its own log file.
If an application installation fails, which directory provides detailed logs on the installation failure?
- A. C:Avaya\Logs\Sysops\MSiLogs
- B. C: Avaya\Logs\Sysops\UniversalInstall
- C. C: Avaya\Logs\Sysops\MSiLogs\InstallLogs
- D. C: Avaya\Logs\Sysops\MSiLogs\ContactCenterManagerAdministration
Answer: A
Explanation:
Explanation
https://downloads.avaya.com/css/P8/documents/100142076
NEW QUESTION 26
You are planning an Avaya Aura Contact Center (AACC) deployment. I he Information Technology department has requested that you specify host names (or the AACC servers.
Whit h two hostnames meet the server naming requirements specified by Avaya and RFC 1123? (Choose two.)
- A. CTCTR SRV01
- B. CTSRV01
- C. 01CTCTRSRV
- D. CONTACTCENTERSRV01
- E. CONTACTCTRSRV01
Answer: B,E
NEW QUESTION 27
At an elevated level, engineers have designed the architecture ol SH' around ttv<> varlel les of component s.
Which SIP component is comprised of two subcomponents, where one component initiates SIP the other component responds to requests?
- A. SIP Gateway Manager
- B. SIP Gateway
- C. User Agent
- D. Back to-Back User Ag
- E. SIP Server
Answer: C
NEW QUESTION 28
An agent is configured to handle e-mail multimedia contacts. The agent is able to receive, read, and reply to e-mails using the Avaya Aura Agent Desktop (AAAD). However, the agent cannot open attachments in inbound e-mails.
What is a possible cause of this problem?
- A. Internet Explorer is not set as the default browser on the agent's computer.
- B. .NET 3.5 Service Pack 1 is not installed on the agent's computer.
- C. The agent's web browser is not set for the correct character encoding.
- D. The agent has not been granted "open E-mail Attachments" rights in Contract Center multimedia (CCMM).
Answer: C
NEW QUESTION 29
The Server Control and Monitor Utility (SCMU) is one of the AACC Core Common Components. Which three functions can be performed from the SCMU? (Choose three.)
- A. Enable/Disable High Availability (HA) Switchover
- B. Display status of component services
- C. Shutdown or Start up Contact Center
- D. Start or Stop High Availability (HA) System
Answer: B
NEW QUESTION 30
Real displays are not being updated with data. You suspect that CCMA is not receiving real-time data from CCMS.
To verify that the Multicast transmission is being received from the CCMS you open a command prompt window and type which command?
- A. icertdtrace
- B. mRcv.exe
- C. rtrtrace
- D. mCast.exe
Answer: B
Explanation:
Explanation
Test the RSM service using the Multicast Receive utility (mRcv.exe), if you are having problems with real-time displays. The mRcv.exe utility displays statistical information according to the settings specified in a configuration tool called mRcv.ini.
https://downloads.avaya.com/css/P8/documents/100093298
NEW QUESTION 31
Refer to the Exhibit.
Which communication protocol is used between the Avaya Aura Session Manager (ASM) and the Avaya Aura Contact Center (AACC)?
- A. TLS
- B. H.323
- C. SIP
- D. AML
Answer: A
NEW QUESTION 32
A technician is troubleshooting a hung call under public tabular Displays > standard Skillset Display.
When using the phantom scan utility (Pscan) to view waiting calls, what will occur when you select a Call ID click the Clear button?
- A. The call is disconnected and you must refresh the real-time Display Report.
- B. The call is remove from the utility and from the real -time Display report.
- C. The call is removed from the Real-Time Display Report and the call is disconnected.
- D. The call is removed from the utility but will remain on the Real-Time Display Report.
Answer: A
NEW QUESTION 33
You created a user in Center Manager Administration (CCMA), but the user is not able to login as user after mapping this account.
Which utility can user to verify what accounts have been created and mapped on the CCMA server?
- A. CCMA > User Logins
- B. Manager Administration > User accounts
- C. CCMA > User agent
- D. Manager Administration configuration > CCMA User Migration
Answer: C
NEW QUESTION 34
A technician is using the Avaya Grep tool to extract and debug Contact Center Call specific logs.
On the Search tab of the Avaya Grep tool, which three Search Parameters can be used to find Call IDs?
(Choose three.)
- A. CSTA/TR87 Call ID
- B. Customer Phone Number
- C. SIP Call Log ID
- D. SIP URI
Answer: A,B,C
NEW QUESTION 35
On the Contact Center Manager Server (CCMS), by default, where are current SIP messages logged?
- A. D:\Avaya\Logs\CCMS\CCMS_SGM_SipMessages0.log
- B. D:\Avaya\Logs\CCMS\SGM\SipMessages0.log
- C. F:\Avaya\ContactCenter\Logs\CCMS\SGM\SipMessages0.log
- D. C:\Avaya\Logs\CCMS\SipMessages0.log
Answer: A
NEW QUESTION 36
Which two Avaya Aura Contact Center (AACC) Log files can be analyzed using the Avaya SIP Sleuth tool?
(Choose two.)
- A. CCMS_SGM_SipMessages
- B. AAMS Sip message logs
- C. CCMS_ASM
- D. 11S Access logs
Answer: A,B
NEW QUESTION 37
In a Voice and Multimedia Contact Server with an Avaya Aura Media Server (AAMS) co-resident installation, how are license keys provided to the AAMS?
- A. WebLM is configured on the AAMS to provide the required license keys.
- B. When the AAMS is configured as a Media Server in CCMA, Contact Center Server pushes the license keys to the AAMS.
- C. When the AAMS is configured as a Media Server in CCMA, Contact Center License Manager pushes the license keys to the AAMS.
- D. Contact Center Manager Administration (CCMA) supplies license keys as required.
Answer: D
NEW QUESTION 38
A technician is troubleshooting a hung call under Public Tabular Displays > Standard Skillset Display.
When using the Phantom Scan Utility (Pscan) to view waiting calls, what will occur when you select a Call ID and click the Clear button?
- A. The call is removed from the utility and from the Real Time Display Report.
- B. The call is removed from the Real-Time Display Report and the call is disconnected.
- C. The call is disconnected and you must refresh the Real-Time Display Report.
- D. The call is removed from the utility but will remain on the Real-Time Display Report
Answer: D
NEW QUESTION 39
......
Pass 3313 Tests Engine pdf - All Free Dumps: https://www.exam4free.com/3313-valid-dumps.html
