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Salesforce Consumer Goods Cloud Accredited Professional Certification Exam is designed to validate the skills and knowledge of professionals who are involved in the consumer goods industry. Salesforce Consumer Goods Cloud Accredited Professional certification exam is intended for individuals who have experience in sales, marketing, and operations related to consumer goods. Consumer-Goods-Cloud-Accredited-Professional exam is designed to test the candidates' understanding of the consumer goods industry and the role of Salesforce in it.
NEW QUESTION # 16
Which of the following is accurate regarding the Einstein Vision model?
- A. The model is created in store as reps perform their daily tasks during phase 1 rollout
- B. The model needs to be created as part of the development process using a base set of images
- C. The model is created via crowdsourcing of images available via public copyright licenses
- D. The model is created automatically by Einstein based on uploading the perfect image
Answer: B
NEW QUESTION # 17
Which two standard capabilities are available when executing a promotion check in the field?
- A. Taking a photo of the promotion
- B. Changing the discounts on the products included in the promotion
- C. Marking the promotion as complete
- D. Changing the promotion planning dates
- E. Viewing which products are included in the protection
Answer: A,E
Explanation:
A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. When executing a promotion check in the field, two standard capabilities are available: viewing which products are included in the promotion and taking a photo of the promotion. These capabilities help to ensure compliance and capture evidence of promotional execution. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27-28.
NEW QUESTION # 18
Which of the following represent the three ways of performing a promotion check during an in-store visit?
- A. Individual product, Product Coupons, and Volume Promotion
- B. General Promotion, Individual Product, and Product Category
- C. Unit Promotion, Product Category, and Product Coupons
- D. Clearance Promotion, Volume Promotion, and Product Coupons
Answer: B
NEW QUESTION # 19
Northern Trail Outfitters wishes to use Tableau CRM as part of their Consumer Goods Cloud rollout. What data is required to support successful creation of the app?
- A. Retail Store KPIs must be created
- B. Promotions must be created and associated to retail store locations
- C. Products must be associated to retail stores
- D. Retail Visit KPIs must be created
Answer: C
NEW QUESTION # 20
Which KPIs can be derived using Planogram detection?
- A. Out of Stock, Share of Shelf, SKU Facings
- B. Out of Stock, Shelf Size, Brand Facings
- C. Out of Stock,Shelf Size, SKU Facings
- D. Out of Stock, Share of Shelf, Brand Facings
Answer: A
NEW QUESTION # 21
Where would a Consumer Goods Cloud Admin need to establish the expected value for the planogram metrics?
- A. Retail Store KPI
- B. Assessment Indicator Definition
- C. Assessment Task Definition
- D. Delivery Tasks
Answer: B
Explanation:
The object where a Consumer Goods Cloud Admin needs to establish the expected value for the planogram metrics is Assessment Indicator Definition. A planogram is a visual representation of how products should be arranged on a shelf. A planogram metric is a measure of how well the actual shelf image matches the expected planogram image. An Assessment Indicator Definition is an object that defines an indicator or metric that can be used to assess the performance or compliance of a retail store or an action plan task. By creating an Assessment Indicator Definition for the planogram metric, such as out of stock, share of shelf, or SKU facings, an admin can establish the expected value for that metric and use it to calculate the actual value based on the shelf image. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
NEW QUESTION # 22
Northern Trail Outfitters (NTO) has a 7-tier product hierarchy that they use to track products in their Enterprise Resource Planning (ERP) platform. Assuming this functionality is available in the Consumer Goods Cloud, what should a consultant at NTO determine which tier of data contains the information required to set up products in Consumer Goods Cloud INTO wishes to measure share-of-shelf ?
- A. Which tier describes stock keeping units (SKL)?
- B. There is no need to ask a question choose level 7
- C. What tier has data describing the product with?
- D. Which tier has the data you trust most?
Answer: A
NEW QUESTION # 23
Which field is required for setting up Retail Store KPIs?
- A. KPI Type
- B. Effective to
- C. Promotions
- D. Retail Store Group
Answer: A
Explanation:
KPI Type is a required field for setting up Retail Store KPIs. Retail Store KPIs are key performance indicators that measure how well a retail store is performing against a specific goal or target. The KPI Type defines the type of metric that is being measured, such as share of shelf, out of stock, or promotion compliance. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 30.
NEW QUESTION # 24
Which object is connected to Action Plan?
- A. Action Plan Template item
- B. Retail Store
- C. Assessment Task
- D. Visit
Answer: D
Explanation:
An action plan is connected to a visit, which represents a scheduled or unscheduled interaction between a field rep and a retail store. A visit can have one or more action plans associated with it, depending on the tasks that need to be completed during the visit. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.
NEW QUESTION # 25
Which two standard fields on the Retail Store KPI object are required when doing an inventory check?
- A. Inventory Count
- B. KPI Type
- C. Retail Store Group
- D. Assessment Indicator Definition
- E. Custom Context
Answer: C,D
NEW QUESTION # 26
Alpine, a Consumer Goods company, is sending new product introduction samples to outlets via their distributors who are using Alpine's field execution app. How can Alpine keep track of the inventory of the samples in the field?
- A. By creating a report for store locations to monitor the on hand inventory
- B. By assigning the asset to a custom task type and make the distributors enter the delivered quality
- C. By creating delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU).
- D. By creating delivery tasks for the distributors and track the shipping document status
Answer: C
NEW QUESTION # 27
Which Three actions should a System Admin perform to set up a survey assessment task in the Consumer Goods Cloud?
- A. Define an Assessment Task Definition of type 'In-Store Survey'
- B. Create a Survey record using Salesforce survey application
- C. Create a Retail Store KPI record of 'Survey Type'
- D. Generate survey invitations for the retail store 'Primary Contact'.
- E. Define Assessment Indicator Definition to capture within survey
Answer: B,C,D
NEW QUESTION # 28
GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location
- A. Account Insight
- B. Sales Manager- Territory Performance
- C. Sales Rep Performance
- D. White Space Analysis
Answer: D
Explanation:
White Space Analysis is a Tableau CRM dashboard that shows opportunities to sell new products in a retail store location. It analyzes the sales performance and product distribution across different stores and segments, and identifies gaps or white spaces where new products can be introduced or existing products can be expanded. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.
NEW QUESTION # 29
How can admins review the performance of the Object Detection Model?
- A. By creating a Custom Object
- B. Through Einstein Bots
- C. By enabling Custom Object Detection
- D. Through Detected Objects
Answer: D
Explanation:
https://help.salesforce.com/s/articleView?id=sf.industries_einstein_object_detection_review_detected_objects.htm&type=5
NEW QUESTION # 30
A Field Sales Manager to trying to determine which stores have a decline in Retail Execution KPIs and therefore need attention. Which Tableau CRM for Consumer Goods Cloud dashboard can provide the required data?
- A. Product Performance Dashboard
- B. Lost Visit Store Performance Dashboard
- C. Team Performance Dashboard
- D. Store Performance Dashboard
Answer: D
Explanation:
The Tableau CRM for Consumer Goods Cloud dashboard that can provide the required data for a Field Sales Manager to determine which stores have a decline in Retail Execution KPIs and therefore need attention is the Store Performance Dashboard. The Store Performance Dashboard shows the performance and compliance of the retail stores in relation to their KPIs and promotions. The dashboard allows users to filter and analyze the data by various dimensions, such as store group, store location, product category, or visit date. The dashboard also displays metrics such as store compliance score, store revenue, store visits, and promotion compliance score. By using this dashboard, a Field Sales Manager can identify which stores are underperforming or non-compliant and take appropriate actions to improve their performance. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.
NEW QUESTION # 31
Which step is required to link an Action Plan to a Visit record?
- A. Activate the Visit to generate Action Plan Tasks.
- B. Create an Action Plan Template by specifying Visit' as the target object and publish it.
- C. Activate the Action Plan.
- D. Create an Action Plan based on the template where the template owners are the Sales Reps.
Answer: B
Explanation:
To link an Action Plan to a Visit record, the first step is to create an Action Plan Template by specifying Visit' as the target object and publish it. An Action Plan Template is a template that defines the tasks and steps for an action plan. An action plan is a set of tasks that need to be completed for a specific purpose or goal. A visit is an object that represents a scheduled or unscheduled interaction between a field rep and a retail store. By specifying Visit as the target object, the Action Plan Template can be linked to any visit record that matches the criteria defined in the template. By publishing the template, the Action Plan Template becomes available for use. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.
NEW QUESTION # 32
Which are the two primary use cases for performing an in-store survey?
- A. Gathering data on inventory reconciliation
- B. Gathering feedback from customers, consumers shoppers, and staff
- C. Gathering point of sale data
- D. Saving time for the Field Rephttps://help.salesforce.com/s/articleView?id=sf.retail_concept_user_survey.htm&type=5
- E. Gathering data on promotions, inventory requirements and product quality
Answer: B,E
Explanation:
Two primary use cases for performing an in-store survey are:
Gathering feedback from customers, consumers, shoppers, and staff. An in-store survey can be used to collect feedback from various stakeholders who interact with the products or services offered by the consumer goods company. For example, an in-store survey can ask customers about their satisfaction, preferences, or suggestions; consumers about their awareness, perception, or loyalty; shoppers about their behavior, motivation, or barriers; and staff about their challenges, needs, or opinions.
Gathering data on promotions, inventory requirements and product quality. An in-store survey can be used to collect data on various aspects of the product performance and availability in the retail store. For example, an in-store survey can ask about the compliance, effectiveness, or impact of promotions; the demand, supply, or replenishment of inventory; and the condition, quality, or issues of products
NEW QUESTION # 33
Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?
- A. A custom Assessment Task definition has not been created
- B. The rep is missing the Create Surveys permission
- C. The Salesforce admin has not created and activated a Salesforce survey
- D. The Retail Execution Survey Lighting Flow has not been action
- E. A related survey invitation has not been generated
Answer: C,E
Explanation:
Two explanations for why no surveys are available when field reps try to complete a visit survey on their mobile devices are:
The Salesforce admin has not created and activated a Salesforce survey. A Salesforce survey is a questionnaire that can be sent to customers or contacts to collect feedback. The admin needs to create and activate a survey before it can be used in an in-store survey task.
A related survey invitation has not been generated. A survey invitation is an object that represents an invitation to take a survey. A survey invitation needs to be generated and associated with the visit, the retail store, or the store primary contact before it can be displayed in an in-store survey task. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27.
NEW QUESTION # 34
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Salesforce Consumer Goods Cloud Accredited Professional exam is a certification program designed for professionals in the consumer goods industry. Salesforce Consumer Goods Cloud Accredited Professional certification is awarded to individuals who have demonstrated their knowledge and skills in implementing and using Salesforce Consumer Goods Cloud. Consumer Goods Cloud is a specialized Salesforce product that helps consumer goods companies manage their sales and distribution processes more efficiently.
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