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Avaya 7004.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security & System Integrity | 10% | - Access control and user rights - Security best practices |
| Topic 2: System Maintenance & Operations | 25% | - System monitoring and performance management - Software upgrades and patching - Backup and recovery procedures |
| Topic 3: Configuration & Feature Management | 25% | - User and station administration - Dial plan and routing configuration - Feature activation and management |
| Topic 4: System Architecture & Overview | 20% | - CS1000 platform components - Avaya Aura integration - Hardware and software versions |
| Topic 5: Troubleshooting & Diagnostics | 20% | - Network and signaling problems - Fault isolation methodology - Call processing issues |
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
1. Click the Exhibit button.
You manage a Communication Server 1000 RIs. 7 x system at a customer site. The customer reports that extension 2000 cannot make an unassisted long distance calls.
With reference to the exhibit, which feature is restricting the user?
A) CLRO
B) CLS
C) CCSA
D) CCBA
2. You have just created 10 new 1140E IP DeskPhone for your customer using Element Manager. Using accessing Subscriber Manger to assign the users to those newly created telephones, you notice that the telephones do not appear in Subscribe Manager database.
Which Subscriber Manager synchronization mechanism updates the Subscribe Manger database with the Communication Server 1000 Element Manger database?
A) Synchronize Job
B) Synchronize Locations
C) Synchronize Accounts
D) Synchronize Subscribers
3. The Allow Last Digit Repeat function permits a repeated last digit of an ESDN to terminate the call immediately, similar to pressing the octothorpe (#) key. This prevents an ESA call from being dropped if the last ESDN digit is accidentally dialed again, but also processes the call immediately, rather than allowing an extended pause waiting for an additional digit.
To use this feature, which task must you complete first?
A) enable Misdial Prevention
B) enable ESDN Digit Repetition
C) Create an Emergency Service Directory Number
D) enter a Misdial Delay
4. What new prompt is added to an IP set configuration to allow for assigning a set for Zone Based Doling?
A) the ZONE prompt
B) the NUMZONE prompt
C) the ZBO prompt
D) the DIALPLAN prompt
5. A customer has just deployed a new Communication Server 1000 RIs. 7 x High Availability system. You have been instructed to configure the required virtual routes to comply with the company's dialing plan strategy.
Which Feature Package must be enabled to allow virtual routes on the system?
A) Package 147 ISDN Signaling Link
B) Package 145 integrated Services Digital Network
C) Package 161 ISDN Supplementary Features
D) Package 148 Advanced ISDN Network Services
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: D |







