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Avaya IP Office Configuration and Maintenance Sample Questions:

1. The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records. Which voicemail action typo in needed to configure this?

A) Configuration Action
B) Condition Action
C) Database Action
D) Miscellaneous Action

2. An IP Office CCR administrator examines a CCR agent's user profile in Manager. The administrator discovers that on the user's Telephony tab the "Forced Login" checked box is grayed out. What does this mean?

A) The CCR Agent is in After Call Work (ACW).
B) All of the CCR licenses are being used.
C) The CCR Agent is not logged into the telephone.
D) The CCR Agent is not a CCR administrator.
E) The CCR Agent is checked on the user's telephony tab.

3. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote workers and would like to provide hard telephones for their remote workers to login at home.
What is needed to accomplish this?

A) modified 46xxsettings.scr file
B) VPN gateway for each remote worker
C) 1616 IP Phone with VPN software
D) modified 46vpnsettings.txt file

4. Which application can be used to show available resources in an IP500v2?

A) Monitor
B) DbgView
C) IP Office Manager
D) System Status Application

5. A customer want to take advantage of the VPN software integrated into IP Phones without replacing all of their IP Phones. Which model of IP Phones can be converted to VPN Phones with a .bin file upgrade?

A) 4620
B) 4612
C) 1616
D) 4602

Solutions: