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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit organization is using NPSP Data Importer for Contacts. The consultant has noticed that even though the mappings are correct, some of the Account records are not automatically being created. Which two things should the consultant check?

A) If all the email addresses are properly formatted
B) If all records have a phone number
C) If the required fields are included in the import
D) If there are required fields on the Account

2. A nonprofit wants to load 10 years of historical fundraising data from the legacy system. While attempting to load the data, an Apex CPU Time Limit Exceeded error message appears and many records fail to load.
How should the consultant change the configuration to complete the data load successfully?

A) On the NPSP Settings tab, under the Batch Processing Settings page, decrease the GAU Batch Size.
B) On the Trigger Handlers tab, uncheck the Active checkbox on all Trigger Handlers.
C) On the NPSP Settings tab, decrease the batch size for NPSP rollups.
D) On the Trigger Handlers tab, add the consultant's username to the Usernames to Exclude field.

3. A large nonprofit is a social enterprise that functions like a for-profit corporation. The funding the nonprofit tracks in Salesforce only comes from corporations. The nonprofit needs to manage Leads and track its Opportunity pipeline.
Which account model should the consultant recommend'

A) Standard Account Model without NPSP
B) Individual Account Model in N9SP
C) Person Account Model without NPSP
D) One-to-One Account Model in NPSP

4. A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign.
How should a consultant ensure the campaign stays current?

A) 1. Create a list view of Opportunities and filter the list by Total Number of Gifts. 2. Run the list view each month and click the Add to Campaign button.
B) 1. Create a Contact report and filter by Total Number of Gifts.
C) 1. Add standard roll-up fields to the Contact record to calculate total number of gifts.
D) 1. Create a Report of Opportunities, grouped by Primary Contact, and add a filter to exclude donors who fail to meet the

5. A system admin uploaded a .CSV file using the Data Import Wizard with the NPSP Data Importer. The Mailing Street address field was mapped, but the admin noticed the field was Wizard on all of the records after the import completed.
What is a likely cause?

A) There were validation rules for the missing field.
B) There were more than 65 columns in the CSV file.
C) The mapped Salesforce ID was inappropriate for the record type.
D) The column contained incomplete data.

Solutions: